Can I get some help with some issues I am having with a phone purchased at zero yen in Japan?

[Yaseen Ali]

some issues in phone purchased at zero yen in Japan.

dear team, I m currently residing In Japan, I purchased a Sony Xperia Z3 phone with a operator. but now I am facing some problem in the lock/unlock swith of this phone. I do not know the guaranty/ warranty status of this phone as it was purchased at zero yen. one more thing is that now I am no more user of Au operator. kindly suggest me what to do to comeout of the issue.

 

[B. Diddy]

Re: some issues in phone purchased at zero yen in Japan.

Welcome to Android Central! What kind of problem with the Power button are you having? What is Zero Yen? Is that a reseller, or an auction site like eBay? You can always contact Sony and find out if your phone qualifies for warranty repair. Otherwise, take it to a local phone repair shop--if it's just the Power button, the cost of repair might not be that high.