Can I get some help with some issues using Lollipop and editing text in a message or when editing contacts?

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AC Question

Issues using lollipop and editing text in a message or when editing contacts.

I have an Galaxy S5 and use lollipop because I have a vision impairment but I am struggling to use it. When I need to edit a contact or a text message it will not allow me to place the cursor in the editing box and it will not read back the characters of a word I have written. Dose anyone know how I could correct these issues.
 

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