Can I trust assurion to give me a functioning phone?

[King Neptune117]

Hey guys, if you were following my old thread before about how i cracked my screen i got an update. I told my mom about it today and it turns out when she bought the phone she signed me up for the insurance, which i was unaware of at the time of writing the thread. But after some responses, im wondering if filing a claim is even worth it. I do not want to pay 90 dollars for a messed up phone! Anyone here had experience with assurion and an android device replacement? My friends say all their replacements are terrible and break all the time, but they have like env touch's and the like, not android. Thanks.

 

[twindragons187]

I just received my replacement DX on Thursday. It was a brand new, not refurb one at that. Runs as good as my first one. Maybe a lil better bc I have froyo too.....lol....$90 is better then almost $600.

 

[ratmonkey]

they're going to give you a brick with an x on it...

 

[The Mad Mule]

they're going to give you a brick with an x on it...

lololol

 

[topgunz1]

No experience with them on droids yet, but we've got several replacement blackberries through them with zero issues.

 

[gtmci84s]

I replaced my Dare 2 or 3 times through them and the only problems I had with the replacements were the same as the problems I had on my original Dare that came from Verizon. IDK about android phones though.

 

[davidnc]

I have had a phone replaced with them but not with the droid with a windows phone(twice) and a blackberry phone(once). Still suppose to be like new and usually if they have to send out another one IF the first one they send didn't perform right they will send a new one the second time.

 

[Topweasel]

Dude $90 for a phone that you can get warranty replacements on even if its not working, is better then paying $200 for a paperweight (I think its a bit too light for that. Besides you have a 2 year contract now, are you just going to use your old phone for 2 years before replacing it?

 

[deercreek]

I wouldn't base things on people's experiences with the enV Touch. There are enough problems with it that you can get it replaced for one issue, they can refurb it, and then it could later experience a different issue.

 

[dosmoney]

ive had better experiences with refurbs than new phones in the past. asurion can be a pita but ive never had an issue with their refurbs

 

[bc6droid]

File the claim dude, its worth the $90 vs $600 for an retail priced phone. You could always get on asuiron's case if the phone Isnt up to par.

 

[King Neptune117]

hey everyone i really appreciate the responses. i believe i will file the claim.

 

[willymakit]

Thank God. It's over..........LOL

 

[skladek]

Over assuming the purchase of a case and a little more care with a $600 device

 

[willymakit]

Over assuming the purchase of a case and a little more care with a $600 device

ROTFLMAO.

 

[kj11]

My mommy signed me up...right.

You just decided to go the fraud route. Boooooooooooo

 

[Scatabrain]

My mommy signed me up...right.

You just decided to go the fraud route. Boooooooooooo

How us it fraud if the screen is cracked?

Sent from my Droid using Tapatalk

 

[brandonx1000]

How us it fraud if the screen is cracked?

Sent from my Droid using Tapatalk

insurance claims only cover damage if it's done while currently paying for it

if you break your phone THEN add insurance, that is insurance fraud

kingneptune added insurance after he broke it...thats insurance fraud

 

[Scatabrain]

insurance claims only cover damage if it's done while currently paying for it

if you break your phone THEN add insurance, that is insurance fraud

kingneptune added insurance after he broke it...thats insurance fraud

wow. absolutely. I missed that.

Sent from my Droid using Tapatalk

 

[smoke5643]

I believe if you will re-read the OP you will see that he states when his mother purchased the phone she purchase the insurance at that time. Not after he told her he broke it.... Just clarifying.