Can not upgrade to Kitkat

[Atomant2014]

Hi

Is anyone able to help?

I am unable to update my Samsung Galaxy 2 to Kitkat.
It WAS on Kitkat but after a corrupted memory card issue I was forced to reset to factory settings. (Jellybean)

I've since tried to update to kitkat again via Settings -> About Device -> Software Update -> Update.

However this only tells me that my phone it up to date.

Any ideas?

 

[msndrstood]

Ate you sure it's on Jellybean? Did Kitkat fully install? A factory reset won't take you back to a previous OS, if you were on Kitkat before the reset, you should be on Kitkat afterwards as well. Can you take a screenshot of your 'about phone' that shows what OS version you're on?

 

[Atomant2014]

Hi, thanks for your quick reply.

I'm on 4.1.2 Jellybean. I made little Jellybeans fly all over my screen

I was 99% sure I upgraded to Kitkat. There were features in use and layout differences that I no longer have after the factory reset.

 

[Atomant2014]

Sorry, my phone is a Galaxy S2, not 4 (I've edited this now)

 

[Atomant2014]

I'm actually now beginning to think that I was obviously mistaken and that I never actually had Kitkat.
Strange.... Thanks for your help though.

 

[msndrstood]

I don't believe the S2 was on the KitKat upgrade queue, you probably had a Jellybean update, 4.2.1 or 4.2.2 maybe? A screenshot would tell us for sure.

 

[Cliff Tam]

I am pretty sure you don't have KitKat on your S2 if you are waiting for Samsung to come out with it.

I use Slimroms and got KitKat version on my S2. Works like a charm