Cannot favorite contact on Galaxy Samsung A10e

[liz81]

I was trying to star a contact. But instead of a star, I get a weird icon instead. Anyone know what that is?

 

[mustang7757]

Symbol next to Customer Care ? Looks like saved from sim card

 

[methodman89]

Looks like a chat bubble. What happens if you close the customer service contact?

 

[mustang7757]

Are you talking about the QR code taking the place of the Star option ?

Is your contact saved to sim card or Google account?

This my screenshot:

 

[methodman89]

I was trying to star a contact. But instead of a star, I get a weird icon instead. Anyone know what that is?View attachment 356027

Can you edit /circle the icon your question is about?

 

[B. Diddy]

Also, what options do you see if you tap the 3-dot menu button at the upper right?