cannot find Samsung Account option

joca666

Member
Jun 7, 2016
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0
0
Hi,

I want for examample regristate to cloud by Samsung account.
But when i select add samsung account to the cloud, nothing happens. Normally i chould have the option to enter my samsung account.
I have also checked it the Samsung account was desactivated in the apps overview but i cannot see it there.

Is there a way to install it again without factory reset?
 
Welcome to Android Central! Is this on the S5 you mentioned in your other thread?

Are you trying to add your Samsung account in the Settings>Accounts​ menu?
 
yes i am, settings>accounts i cannot find Samsung account option. I can also not add it.
I have checked the apps and it is also not listed and is not disabled.
Somehow it dissapeard...
 
Have you disabled anything else?

I see from your other thread that ironass is helping you try to install the Lollipop firmware. Let us know if this issue resolves with that firmware installation.