cannot unlock a screen locked during a call.

prejula p p

New member
Mar 12, 2013
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I can't unlock the screen during a call. I tried pressing the unlock button quite a number of times before i could finally manage to cut the call. Is this an issue? Or is there some setting for this?:(
 
I can't unlock the screen during a call. I tried pressing the unlock button quite a number of times before i could finally manage to cut the call. Is this an issue? Or is there some setting for this?:(

I assume you have a screen protector and the light sensors are covered with it?
many had similar issue.
 
I can't unlock the screen during a call. I tried pressing the unlock button quite a number of times before i could finally manage to cut the call. Is this an issue? Or is there some setting for this?:(

Yes there is a setting that lets you cut the call by pressing that button, its in settings ->Accessibility : Power button ends call.
 
That is not a setting for the issue. It just helps to get out the call if the screen doesnt turn on.
 
There are two very small sensors at the very top left of the screen. If either are covered (by a screen protector or even a thumb), the phone thinks it I'd still held to your ear and the screen won't turn back on.
 
I can't unlock the screen during a call. I tried pressing the unlock button quite a number of times before i could finally manage to cut the call. Is this an issue? Or is there some setting for this?:(

There is a bug here. I'm experiencing the same issue on my Pixel 3 (Google fi) with no screen protector and when I take the case off. If I place a call with the speaker activated things go well. As soon as I switch off speaker phone the screen turns off and won't turn back on until the other party hangs up the call.
 
Welcome to Android Central! You're saying that happens even when nothing is up against the proximity sensor? Make sure the glass is also very clean overlying the sensor.