Cant answer incoming call.

[luanne luongo]

When I'm on an app or on line the call comes up on the top part of screen and I can answer or decline but when call comes thru any other time I cant answer either with tapping or swiping it happened after an update. Need help.

 

[mustang7757]

When I'm on an app or on line the call comes up on the top part of screen and I can answer or decline but when call comes thru any other time I cant answer either with tapping or swiping it happened after an update. Need help.

Which phone you have?
Make sure it's not a app that you installed causing this .