Can't change alarm ringtone - stuck on default

mart567

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Jul 29, 2015
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The alarm ringtone on the pre-installed alarm app on my wife's phone is stuck on the default ringtone. When you press "ringtone" nothing happens.

My Honor 8 gives me a bunch of ringtone options or the option to pick music for the ringtone.

Any ideas?

I love my Honor 8, but unfortunately my wife didn't want to switch phones from her Galaxy S5 and she's resisting the change. Any issues at all with the Honor 8 aren't helping!
 

mart567

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Jul 29, 2015
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Try powering it down, try clearing the cache, lastly try doing a factory reset. I have no issues with my alarm.
I've tried all those except the factory reset. It was a PITA transferring all my wife's stuff and setting up tons of accounts, so I want to try to avoid a reset.

I'm trying to sell my wife on just installing another alarm app, but it bugs her (and me to a much lesser extent) that the Huawei one isn't working.
 

mart567

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Got it to work. Thanks for everyone's help!

Cleared the cache again, plus cleared data, and when the clock app asked for access/permissions my wife clicked allow.

She has been denying a lot of access/permissions during set up, so maybe that was it.
 

dpham00

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Got it to work. Thanks for everyone's help!

Cleared the cache again, plus cleared data, and when the clock app asked for access/permissions my wife clicked allow.

She has been denying a lot of access/permissions during set up, so maybe that was it.

That's probably it. Glad it's working!
 

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