Can't connect to Internet on HTC One M8 (restarting phone is only thing that fixes it)

[jmahoney]

I'm having this very frustrating issue where I frequently can't connect to the internet (through Wi-Fi or cellular data) on my HTC One M8. The thing is, I've reset my network settings a half a dozen time with no help, and the only thing that solves the issue immediately is restarting the phone. It solves the problem 100% of the time, but it gets kind of annoying having to do this 2-3 times a day. Whenever I'm on the Google Play Store and my Internet isn't working, it says, "No internet connection. Make sure Wi-Fi or cellular data is turned on, then try again." Whenever I'm on Chrome, it gives me the error, "DNS_PROBE_FINISHED_NO_INTERNET". Now before you go saying that it is an issue with my Wi-Fi... I get this same problem and error message whether I'm connected to my home Wi-Fi or my school Wi-Fi. And whenever I'm connected to neither, on cellular data, I get this same exact problem.

Here are some screenshots of what I see. You can clearly that I am fully connected to Wi-Fi and cellular data, for that matter, when I encounter this issue, so I have no idea what the problem is.

https://i.imgur.com/lTtjcpw.png

https://i.imgur.com/YJoFlug.png

Any help would be greatly appreciated, thanks.

 

[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-10853