I made the move from an iPhone 4s to a Samsung Galaxy S4 a week ago. I love my S4 and am happy to leave the iPhone behind. However, Apple won't let me go. By that I mean I can't get the Apple network to recognize my new phone and stop the iMessage network from treating me like I still have an iPhone. Specifically when someone else with an iPhone wants to send me a text Apple tries to send it as an iMessage and it therefore doesn't get delivered to my S4. Only if the iPhone sender recognizes the message never got delivered and then tries to resend as a text does it get delivered to my S4 phone.
So I started trying to run down the problem. First I turned iMessage off on my old iPhone. Then went into my Apple account and deactivated my old iPhone. Then I reset my old iPhone to the original factory setup condition and removed the sim card. Then I called Verizon tech support and they told me it could take up to 72 hours for the network to recognize the changes. Well it is well past 72 hours and the problem remains.
So here I am looking for some additional insight and advice on what else I can do to get Apple to let me go. Truth be told I never liked the control they had over me while I used their phone and needless to say I like them less now!
Thanks in advance for your help.
Please note: I also have an iPad and a Macbook Pro. I have turned iMessage on both of those devices as well. But maybe there is still something buried somewhere within one of them that is causing the problem. Needless to say I don't know!
So I started trying to run down the problem. First I turned iMessage off on my old iPhone. Then went into my Apple account and deactivated my old iPhone. Then I reset my old iPhone to the original factory setup condition and removed the sim card. Then I called Verizon tech support and they told me it could take up to 72 hours for the network to recognize the changes. Well it is well past 72 hours and the problem remains.
So here I am looking for some additional insight and advice on what else I can do to get Apple to let me go. Truth be told I never liked the control they had over me while I used their phone and needless to say I like them less now!
Thanks in advance for your help.
Please note: I also have an iPad and a Macbook Pro. I have turned iMessage on both of those devices as well. But maybe there is still something buried somewhere within one of them that is causing the problem. Needless to say I don't know!