Can't load messages on Facebook messenger

[AC Question]

I am able to open messenger but it will not loaf my conversations. I can see who is online but that is it. I have installed and reinstalled cleared my cache and it still not working.

 

[B. Diddy]

Re: Can't loaf messages on messenger

Welcome to Android Central! Which phone? Are you talking about Facebook Messenger, or is this the stock SMS messaging app?

 

[Nkollar79]

Re: Can't loaf messages on messenger

I have the s7 edge and it is Facebook messenger that I am having the issue with

 

[Laura Knotek]

Re: Can't load messages on messenger

Hi there,

I've moved your thread to the Samsung Galaxy S7 edge forum so that more people who have that phone will be able to assist you.

 

[B. Diddy]

Are you only talking about Facebook Chat messages, or do you use FB Messenger as your default SMS app as well?

 

[Nkollar79]

Are you only talking about Facebook Chat messages, or do you use FB Messenger as your default SMS app as well?

I am talking about FB messenger as my default with the SMS as well. I have tried just having it as FB messenger but when I open the app all I get is the turning wheel and nothing loads.

 

[B. Diddy]

You could also try clearing the app data for FB Messenger, although this might erase any saved threads.

Try also wiping the system cache partition: https://support.t-mobile.com/docs/DOC-24999

 

[Nkollar79]

I have done all of this and it still will not loaf my messages.

 

[B. Diddy]

Send an email to the developer to see if they're aware of any issues for your phone: android-support@fb.com