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Cant receive MMS messages while connected to Wifi


New member
Dec 17, 2019
So I had recently had a software push to my Note 8 and noticed I could not receive picture messages while on wifi. the messages would come in and display as failed. this happened so frequent I went to the service provider phone they did not find anything wrong, replaced my Sim issue still existed and then the infamous factory reset. The text messages worked after that not realizing I was on the mobile network not a wifi network. Got home and it started again. The only way to get them to come through is by turning wifi off what do I do?

Laura Knotek

Moderator Captain
Jan 8, 2011
Are you leaving mobile data on whilst wifi is on? MMS requires mobile data.