- Oct 27, 2018
- 4
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Recently ( 4 to 6 weeks) noticed that I am unable to send or receive MMS texts. Don't send many group texts or pictures so it kind of slipped by until I really needed to and couldn't.
Samsung Galaxy J3 phone. Phone was "originally" an ATT phone but I've been using it on the Straight Talk system for almost a year.
OS is Oreo 8.1. Android Security Update on 9/1/18. Oreo 8.1 and Android Security Patch are dated 9/7/18.
Have reset the phone via the method that doesn't wipe my information and that didn't work. So backed everything up and did Factory Reset. Still couldn't send/receive MMS texts. Got with Straight Talk and set up an APN with their settings (instead of the ATT ones that had been working fine) and still unable to Send/Receive MMS text. Got with Samsung and after reviewing steps already taken they recommended to take it to a walk-in service center.
Not an expensive phone but it was working great and now not. Any suggestions appreciated.
Samsung Galaxy J3 phone. Phone was "originally" an ATT phone but I've been using it on the Straight Talk system for almost a year.
OS is Oreo 8.1. Android Security Update on 9/1/18. Oreo 8.1 and Android Security Patch are dated 9/7/18.
Have reset the phone via the method that doesn't wipe my information and that didn't work. So backed everything up and did Factory Reset. Still couldn't send/receive MMS texts. Got with Straight Talk and set up an APN with their settings (instead of the ATT ones that had been working fine) and still unable to Send/Receive MMS text. Got with Samsung and after reviewing steps already taken they recommended to take it to a walk-in service center.
Not an expensive phone but it was working great and now not. Any suggestions appreciated.