No, only in Samsung Gallery. I can even go into the Files App and share. Sometimes after a reboot, the share option will come up long enough to use it, but only once if you are fast. After that it crashes.
Can't Share Photos from Gallery App since Update
- Thread starter BootyBoater
- Start date
Yep, they mentioned they did (I has asked earlier about clearing the system cache partition).
Thanks I didn't have time to run back through everything.
Sounds like a factory reset
Hey guys. Well we did the factory reset. It solved the problem, but now we can't get the google back up to restore. We did a backup at 12 today. When we logged into Google, it couldn't find it. It shows on Google Drive on the computer and the app.
So we turned on backup as suggested on one website. It created a second backup with the Google One dipicted beside it. Factory reset again. The latest backup shows up, but there is no info in this one because the first backup cannot be seen by the phone.
Why can't the phone see the backup that was created at 12 when trying to restore after the factory reset?
Is there another way to restore without doing it right after the factory reset? The restore option every website says should be there, is no longer in 14.
So we turned on backup as suggested on one website. It created a second backup with the Google One dipicted beside it. Factory reset again. The latest backup shows up, but there is no info in this one because the first backup cannot be seen by the phone.
Why can't the phone see the backup that was created at 12 when trying to restore after the factory reset?
Is there another way to restore without doing it right after the factory reset? The restore option every website says should be there, is no longer in 14.
Village_Idiot
Well-known member
That sucks! The problem is on Google's end. They screwed something up this past week and people have lost data. I thought they had fixed it by now.
Google Drive users say Google lost their files; Google is investigating
Google tells users to not delete local Drive profile data while it investigates.
Google back will eventually come back but it won't automatically put everything back , best thing I tell lot of Samsung users is back everything up with Samsung Smart switch on PC
Village_Idiot
Well-known member
Just another reason why I don't use Google Drive. I haven't had any issues with Microsoft OneDrive.
They did come out with a fix -- see this: https://support.google.com/drive/an...-from-backup-using-the-command-line-interfaceThat sucks! The problem is on Google's end. They screwed something up this past week and people have lost data. I thought they had fixed it by now.
Google Drive users say Google lost their files; Google is investigating
Google tells users to not delete local Drive profile data while it investigates.arstechnica.com
Village_Idiot
Well-known member
Not sure if it truly fixed anything. It was more than just desktop users that had issues.
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