Certain Apps Not Working

[jqlen]

Been having issues with a lot of the apps on the flip 7. Once I click into the app, I'm unable to click on anything within the app.

For example, yelp app, can't click into the search bar or the menu or any of the selections.

Another example, Google Chrome when asking permission to use location, can not make a selection.

Gmail, once I select my profile picture on the top right and it gives me a drop down menu if other accounts to switch to, I cannot select any of the accounts

McDonald's app, can't click continue when agreeing to terms.

I've trying uninstalling, reinstalling, force stopping, clearing the data, and restarting my phone multiple times, and made sure the apps and software are up to date but the issue still remains.

 

[Bkdodger1]

Maybe check the aspect ratio settings and what it's defaulted for the apps?

 

[jqlen]

Where would I go to check aspect ratio settings? Checked on settings > display and settings > apps and can't find where to check for it.

Thank you!

 

[Bkdodger1]

Display / Aspect ratio they should be on default, do you have Good Lock installed? I don't have the flip so not sure if different than my Fold 7

 

[B. Diddy]

Welcome to Android Central! Interestingly, I've been encountering some similar behavior lately on my Galaxy Tab S9 FE+ -- sometimes touches don't register, or sometimes touches register in a different part of the screen than where I'm touching. Once I close the app out (by swiping it away in the Recent Apps screen) and then open it again, it usually behaves normally again.

I'm trying to remember if I've also seen this happen on my Pixel 9 XL Pro -- will keep a closer eye on things.

 

[jqlen]

Those are my options under Display. I do have Good Luck installed.

 

[mustang7757]

How long has this been happening ?
Is it on the cover screen or inner screen?

 

[jqlen]

For about a month. It's on the inner screen.

 

[mustang7757]

For about a month. It's on the inner screen.

For aspect ratio

Go to Settings > Advanced features > Labs.
Tap on Aspect ratio for apps.
Find and select the app that is having issues.
Change the aspect ratio to a more compatible option, like 16:9 or 4:3. Experiment with the options to see which one works best.

 

[jqlen]

Hi!
When I try to go to advance features > labs, this what appears for me:

Also been trying to search for it in settings:

 

[mustang7757]

Hi!
When I try to go to advance features > labs, this what appears for me:
View attachment 371671
Also been trying to search for it in settings:
View attachment 371672

I'm sorry it's under display settings, this on my Fold 7

 

[mustang7757]

You flip the phone open and looking for this settings?

 

[jqlen]

This is with the phone flipped opened and trying to search in settings. I cannot find aspect ratio anywhere.

 

[mustang7757]

The flip probably doesn't have it