Question Certain website login problems

[longshanks74]

Hello,
Problem signing into certain websites the UK national lottery won't one also the UK store Currys . There is not access via my Samsung tablet a Galaxy A9 but if I use my wife's iPad there is no problem. I am stuck with this one. Some advice please

 

[methodman89]

Are you using a vpn?
Have you tried using a different browser?

 

[longshanks74]

Hello,
Yes I have tried two browsers and I use a VPN and a normal connection both show the same error.

 

[B. Diddy]

Which browsers have you tried? Have you looked through the security settings for those browsers?

 

[longshanks74]

Brave and Chrome and no I have not checked the security settings, but will do now, thanks

 

[longshanks74]

I have trawled through these settings within brave browser and am left scratching my head.

 

[B. Diddy]

What do you see when you try to log into those sites?

 

[longshanks74]

Message reads
" This site cannot provide a secure connection "
Err_SSL_protocol_error.
This does not occured when using my wife's iPad only on my Samsung galaxy tablet. For whatever reason this has only started the last month appox

 

[mustang7757]

Have you tried without the VPN ?

 

[longshanks74]

Yes. I have other devices which are working ok. Ie iPad also a laptop.

 

[mustang7757]

What android version is it on?

 

[longshanks74]

Android 14 is installed

 

[B. Diddy]

In Chrome, go to the Chrome settings, then Privacy & Security>Use Secure DNS. Is that turned on? If so, is "Use your current service provider" selected?

 

[longshanks74]

Many thanks my friend that worked and even worked on my preferred browser Brave just by making those adjustments in chrome.