Charging issue - red light blinking

[jkosten]

I have had my 46mm watch for 5 days now and since it was at 22% after 4.5 days I figured why not charge it. When I woke up this more I was greeted by a blinking red light on the charging dock and a watch at 73% charged (watch and charger were not warm/hot). Since them I have tried the following steps:

2 different base chargers (wife's 42mm Galaxy charges find on both)
2 different wall adaptors
2 different USB cords
Watch reset
Powered off for 30 min and then tried to charge
Called customer service: I can send it to them to have it repaired (2 week turn around)

Current software revision: R800XXU1BRJ4

My current plan with the holiday weekend is to just use it (70% currently and should last a few days) and then try charging once the battery drains down some.

Any thoughts or solutions to get it to fully charge?

 

[amyf27]

Have you tried different wall outlets ? Silly question but sometimes that makes a difference. Wall outlet vs power strip vs portable power brick, etc. Definitely should have been charged up overnight.

Right now, mine's charging on a power strip and charging normally.

 

[jkosten]

Yes 3 different outlets, different rooms.

Hard part is knowing the wife's watch charges just fine, but the mine will not...

 

[amyf27]

Yes 3 different outlets, different rooms.

Hard part is knowing the wife's watch charges just fine, but the mine will not...

Did you make sure you have any and all updates on it?

 

[jkosten]

Yes, everything is current as of today.

 

[amyf27]

What version is yours - Bluetooth or 4Gmodel, and what carrier?

I have a Sprint 4G model. But, as Sprint is, the 4G isn't truly available until early next year.

 

[jkosten]

Bluetooth. I do not want to pay for extra devices on cell plan and I have great wifi and work and home.

 

[j_hansen]

I had a red light blinking on my duos charger but it was the phone side, removed phone and put it back and problem solved.
I do find that you have to be accurate putting the watch on it to though, they could have made it magnetic like the one in the box

 

[jkosten]

I am only using the stock OEM charger.

Since I purchased this through Costco, I will probably just exchange it for a new one if it will not charge.

 

[Greymire]

I am only using the stock OEM charger.

Since I purchased this through Costco, I will probably just exchange it for a new one if it will not charge.

Have you done a full reset using the buttons? The reset in the setting is not a full reset.

Instructions are here (it can be a bit tricky)

https://forums.androidcentral.com/showthread.php?p=6388251

 

[amyf27]

I am only using the stock OEM charger.

Since I purchased this through Costco, I will probably just exchange it for a new one if it will not charge.

Thats a good suggestion. Shouldnt have charge issues

 

[Greymire]

Thats a good suggestion. Shouldnt have charge issues

I might do that anyway but I would try a full reset first, not from the settings. I have had a few glitches here and there and all but deep sleep was fixed by full reset.