Connecting Nexus 4 via USB - PC shutting down instantly

CSchmist

New member
May 24, 2016
4
0
0
Hi there,

I tried to find a thread concerning this issue, but didn't find anything. If there's one, I'd be happy 'bout a link.

My problem: when I try to connect my Nexus 4 to my PC (Windows 10 64, Asus H97M Mainboard), my
- device isn't recognized, but charging or
- my PC instantly shuts down, tries to reboot and is stuck in a reboot loop, until I remove my Nexus 4 again.

The last thing is the regular issue now, before that it was just the "can't recognize device" thingy. It has nothing to do with my PC imho, since
- I can connect all other devices via USB ('cause I expected it to maybe a power issue or backfiring USB issue) like tablets, printers, my old Nexus 1, even another Nexus 4, which is connected and recognized properly.
- I can reproce that with my Nexus 4 at 2 other PCs, except the crashes (Didn't try that yet, quitted after the "can't recognize" thingy).

Everything worked fine like till 2 days ago, then the trouble started. The only big change I made so far in the last two days: I moved the whole content of the DCIM directory (no, I didn't delete it, old fashioned ut & paste via Windows Explorer of the marked pictures and thumbs).

And yes, I download 2 different Antivirs too and scanned my phone. I didn't install any fastboot drivers yet, since I don't expect it to be solved this way. Yes, I checked the device manager and deinstalled the faulty USB driver like dozen times, everytime I got the same issue with "can't recognize connected usb device properly". Resetting the phone to factory settings is honestly the last thing I want to do, since it still leaves me without a clue, what's the actual problem.

If anyboy maybe knows, what it could be or how to find out, I'd be happy to hear!
 
Welcome to Android Central! Is Windows completely up to date (including Recommended or Optional updates)?
 
Yipp, checked twice. Every Windows on every system I tried so far yet.

But I'm almost 100 % sure it's no windows issue, since I'm not able to connect the device to anything. The only thing that's working then is charge (even on sound systems) - it doesn't even dare to show any usb/media connection status.
 
Very weird. I wonder if a problem developed with the phone's microUSB port.
 
Well I'm almost dead certain atm, that it is a problem with the MicroUSB Port. I made a factory reset and no change and the device isn't recognized at any PC/USB media device I'm using / have access to.

Any chance to check via the phone/some app the status of the MicroUSB port?
 
Sorry, I'm not technical enough to know about that. Hopefully someone else with that knowledge can chime in!
 
Most likely the problem I had, USB port just stops working. Mine miraculously fixed itself by having a cable ripped out forcefully (I do NOT recommend doing this)
 

Trending Posts

Forum statistics

Threads
956,394
Messages
6,968,003
Members
3,163,534
Latest member
Chauncey the Gardener