Connection failed- Note 4 & Gear 2 Neo

[Anthony Lauria]

Connection failed- note 4& gear 2 neo

I have purchased the Galaxy Gear 2 Neo and i works really great, except i cannot access my S Voice. I constently get an "connection Failed" message. i tried doing a master reset on my PHONE and the Gear and still nothing. I have taken them both too best buy and contacted samsung directly and still they are unable to diagnose the issue. Samsung had even tapped into my phone and looked for themselves and still cannot find anything. Also when i open the "gear manager" app i am unable to click on the S voice settings in "my apps" i do not understand fully what is going on, and im usually pretty good with troubleshooting issues. but im at a standstill. ( also... i tried connecting an alternate Gear 2 neo to my Note 4 and the same thing has happened, so i know its not my watch) some assistance would be appreciated. Once issue is fixed i would have not one issue with the Gear 2 neo.

 

[pduffer]

Re: Connection failed- note 4& gear 2 neo

I have the Neo and a Note 4. You should be able to click on the settings icon under my apps. I'm attaching a couple of screenshots from mine. Hope it helps.


Sent from my SM-N910V using Tapatalk

 

[Anthony Lauria]

Re: Connection failed- note 4& gear 2 neo

My "gear manager" wont let me access the S voice in the "my apps".. I continuously tap it and NOTHING

 

[bicka092509]

Re: Connection failed- note 4& gear 2 neo

My "gear manager" wont let me access the S voice in the "my apps".. I continuously tap it and NOTHING

I have the same problem with my galaxy s6 edge plus and s voice on my gear 2 neo. With my situation it will either say connection failed or s voice will work for a second then stop. I did notice while trying to use s voice on the watch that this " unfortunately svoiceproviderss has stopped" message comes up on the phone

 

[Mark Zagotti]

Re: Connection failed- note 4& gear 2 neo

May need to wipe your phone cache.

 

[mustc]

Re: Connection failed- note 4& gear 2 neo

Just want to add my voice to the choir. I'm having the same problem. However the evidence suggests that the problem is between the gear manager and s voice on the phone because gear manager does not allow you to change any settings for s voice.

Posted via the Android Central App

 

[pduffer]

Re: Connection failed- note 4& gear 2 neo

What version of Android and what carrier? I'm on 5.0.1 with Verizon and no problems.

 

[wex005]

Re: Connection failed- note 4& gear 2 neo

This seems to be an issue with Lollipop 5.1.1 on the Note 4 and Gear Manager 2.2.15092142. I paired my Gear 2 Neo with my Note 10.1 (2014) running 4.4.2 and S Voice worked as expected. I have seen in other forums that S Voice works on an S6 running Lollipop 5.0.

Which version of Gear manager are you running? Which version of Android is on your Note 4?

Any others having the same issue running Lollipop 5.1.1?

 

[wex005]

Re: Connection failed- Note 4 & Gear 2 Neo

[[SOLVED]]

I got S Voice working by installing svoiceprovider.

I was comparing installed apks between my Note 4 and my Note 10.1 (2014) in Application Manager (on Note 10.1Settings -> General -> Application manager -> All) and (on Note 4 10.1Settings -> Applications -> Application manager -> All).

Missing on my Note 4 was svoiceprovider. I backed up the Note 10.1svoiceprovider app using ES File Explorer. Sent the file to my Note 4, installed the app on my Note 4.

If anyone needs the svoiceprovider.apk let me know.

 

[cjw94022]

Re: Connection failed- Note 4 & Gear 2 Neo

Could you send me or post the svoiceprovider.apk as I am having the same issue with my note4

 

[Bigboi1986]

Re: Connection failed- Note 4 & Gear 2 Neo

please send apk too and how to install

 

[Younglife]

Re: Connection failed- Note 4 & Gear 2 Neo

Please send me a link I need it too

 

[godzillinois]

Re: Connection failed- note 4& gear 2 neo

I had this problem before and also solved it by downloading the s voice provider. I found it in an XDA forum thread somewhere. If you guys can't find out I'll try and see if I backed it up in my computer

 

[cjw94022]

Re: Connection failed- note 4& gear 2 neo

Thanks. I tried a google search for it but couldn't find it anywhere.

 

[Dsireme]

Re: Connection failed- Note 4 & Gear 2 Neo

saproviders gets installed when you install the Gear app. I have uninstalled and reinstalled it and the saproviders is there but it has not solved my problem. It still will not connect.

 

[vodol]

Re: Connection failed- Note 4 & Gear 2 Neo

Am also having the same issue. I have the note 4 and neo 2

 

[cjw94022]

Re: Connection failed- Note 4 & Gear 2 Neo

Please provide svoiceprovider.apk.

 

[cjw94022]

Re: Connection failed- Note 4 & Gear 2 Neo

heres the svoiceprovider.apk. Now my svoice works.

 

[Smreno]

Re: Connection failed- Note 4 & Gear 2 Neo

Can you please send me the svoiceprovider. I am having the same issue and can not find it anywhere.

 

[cjw94022]

Re: Connection failed- Note 4 & Gear 2 Neo

I just posted it. See my previous post.