Connectivity issues stopped for 2 days

[Amb312]

Now they're back and it's really annoying. I don't know if I can keep this phone. I need my mobile data to work.

 

[gozirra]

Maybe install Network Cell Info: https://forums.androidcentral.com/e...com.wilysis.cellinfolite&hl=en&token=cIOFTgM8
Get the tower ID for the cell tower you're connecting to when having issues, call your carrier's customer support, and open a trouble ticket? Millions of other people aren't having problems, so maybe it's not the device? This costs you nothing to test.

 

[Amb312]

I work 36 miles from my house. I turn my data on and off and restart my phone at both locations. It is the phone, not the service.

 

[N4Newbie]

Perhaps it is in another post, but can you be more specific about the problem you are having?

 

[Dubss]

I would get a replacement while u can

 

[Amb312]

I just did a reset this morning. Fingers crossed that this works.

 

[N4Newbie]

I just did a reset this morning. Fingers crossed that this works.

Once again, would you please describe the problem a little more fully than , "connectivity issues"?

 

[Amb312]

The same one everyone has complained about, the mobile data doesn't stay connected even though it shows it is connected.

 

[N4Newbie]

Assuming you are talking about LTE coming and going, in my experience mobile data does not stay connected unless the device is calling for mobile data. It's a power-saving/network resources saving thing.

I don't approve (because I think it is unnecessary) but have you tried forcing mobile data to always on? It's in Developer Options. If you don't know how, go to Settings - > About and then rapidly tap on "About phone" until it says You are now a developer. Then go back to Settings -> Developer options.

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[Almeuit]

Assuming you are talking about LTE coming and going, in my experience mobile data does not stay connected unless the device is calling for mobile data. It's a power-saving/network resources saving thing.

I don't approve (because I think it is unnecessary) but have you tried forcing mobile data to always on? It's in Developer Options. If you don't know how, go to Settings - > About and then rapidly tap on "About phone" until it says You are now a developer. Then go back to Settings -> Developer options.

View attachment 247956​

This is not how it works. LTE stays connected via the background unless you're using something like WiFi calling. These people are talking about LTE dropping when just strictly on LTE. LTE shouldn't go away / come back when off WiFi like how you described.