Consistently loses "Do Not Disturb" permissions

[karliskool]

Samsung S23 Ultra. UI 6.1
My phone loses the permissions I set for Calls and Messages allowed to "break through" the Do Not Disturb setting

This is a daily occurrence. Although not critical, it is rather annoying

Thoughts anyone?

 

[spARTacus]

Does the S23 Ultra have Modes and Routines? If so, you might be able to setup a routine to frequently set the do not disturb back to the way you want it. That wouldn't "fix" the problem, but might be a workaround until you get more insight into why it's doing what it's doing.

 

[mustang7757]

Welcome to AC!
Do you use any antivirus or similar apps on your device?

 

[karliskool]

The answers to both are yes. Norton AV.
And, I'll check into modes and routines. I am very much an amateur on M & R. Can 8 set up a routine whereby every evening it sets DND with a single permitted, specific contact?

 

[mustang7757]

Try disabling routines and see if the DND issue is still happening if it is uninstall the antivirus that way we know which is contributing to the DND issue you're having.

 

[spARTacus]

...I am very much an amateur on M & R. Can 8 set up a routine whereby every evening it sets DND with a single permitted, specific contact?

Yes, Modes and Routines (actually really only the Modes aspect) can be used to adjust what notifications are allowed through DND, controlled also by a schedule and such, in difference to how one sets DND in settings. However, as others pointed out, one can also easily get into an arrangement with a Mode for DND whereby the behaviour might not be exactly as one expects in terms of simple settings DND vs modified DND via a Mode. I found that it takes a bit of exploring and testing to properly understand and not yet fully intuitive (and perhaps also why there was a thought of outright deleting the DND functionality in a future Android version). As suggested, probably best to first make sure a Mode isn't inadvertently adjusting what you want for DND.

 

[winmod21]

Samsung S23 Ultra. UI 6.1
My phone loses the permissions I set for Calls and Messages allowed to "break through" the Do Not Disturb setting

This is a daily occurrence. Although not critical, it is rather annoying

Thoughts anyone?

Hmmm, I wonder if an MMI could be set to not allow incoming calls and messages. From what I've read with regards to MMI's & USSD's, it all depends on the carrier, and even then, carriers routinely change and/or disable MMI's & USSD's.

Just yesterday, I realized I had forgotten— and had not written down—the few Samsung USSD codes– that I had tried and that worked a few years ago on my S23+.
So I searched 'Samsung Xfinity USSD codes', and then foolishly tried a few—from a website called something like 'technastic' ?. . whereby a few worked, but most didn't. Then, afterwards, when I tried to make a phone call . . . to my dismay, a message popped-up saying something like: "Your phone is no longer connected to a network. Your phone can only make emergency calls."

I had to go to: Settings > General management > Reset > Reset mobile network settings > Reset settings. Then phone off, wait 30+ seconds, then back on... and voilà!

So take heed.

From pcmag . com :
"These codes seldom work across different carriers, OSes, or phone models (or even on generations of the same model). Carriers also don't want regular customers using these codes and often deactivate or change them as needed."
"Just be warned: They're not terribly practical. Most of these codes simply surface data that the average person doesn't really need, like how nearby cell towers are performing, or what your IMEI number is (more on that later). Still, it can be fun to play around and see what unexpected functionality your phone is hiding beneath the surface. Tread carefully, though; some of these codes can be dangerous to your phone—particularly anything that says "wipe" in the title. Don't erase your smartphone just for the sake of experimentation.
Furthermore, while we would LOVE to provide you with a comprehensive list of the dozens of codes out there, doing so would be an exercise in futility."





. . but again, it all depends on what your carrier allows.