Contact Profile Pics Keep Getting Erased

bachansoo

New member
Oct 5, 2016
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New to Android, moving over from Windows Mobile, so not familiar with all of the settings.

I am setting profile pictures for my contacts, and they stay fine for a couple of hours. However, out of the blue, the profile pictures all get erased. I don't know why this is happening and I think it must be a setting.

The contacts are all from my Outlook account. I installed the Outlook app, and the contacts appeared in my phone contact list. I never imported them from anywhere.

Help is appreciated, as this is becoming frustrating.
 
Welcome to Android Central! Which phone? Where are the profile pictures that you're assigning to the contacts stored? Are they saved to a microSD card, or the phone's Internal Storage?