Control screen on Mate 9 Pro

[mrsfaith]

Good day.

Screen is immediately (after seconds) getting off, I tried to stop/change settings but could not get way to.

Please help.

 

[B. Diddy]

Re: Conrol screen on mate 9 pro

I assume you've already checked the Screen Timeout or Sleep setting in Settings>Display, right?

Do you have a case with a flipcover? If so, does this only happen when the cover is folded back behind the phone?

 

[mrsfaith]

Re: Conrol screen on mate 9 pro

Hi, I could not fine time out in Settings>Display
Please check attached screenshot.

I assume you've already checked the Screen Timeout or Sleep setting in Settings>Display, right?

Do you have a case with a flipcover? If so, does this only happen when the cover is folded back behind the phone?

 

[Gayle Lynn]

Re: Conrol screen on mate 9 pro

Settings => Display => Sleep

 

[mrsfaith]

Re: Conrol screen on mate 9 pro

Settings => Display => Sleep is inactive, Please check above screenshot.
Thanks.

Settings => Display => Sleep

 

[B. Diddy]

Re: Conrol screen on mate 9 pro

Are there any power-saving modes turned on?

 

[mrsfaith]

Re: Conrol screen on mate 9 pro

Hi.

I switched power saving off, now sleep is active but there is no option to disable sleep.
Please check attached screenshot.
Thanks.

Are there any power-saving modes turned on?

 

[B. Diddy]

Re: Conrol screen on mate 9 pro

That's normal. Unless you install a 3rd party app like Stay Alive!, you can't make the screen stay on indefinitely (at least not while it's unplugged).