Copying Data Via cable phone shuts down

[Bike Mi Vie]

As soon as I connect my note 8 to the 20u my phone shuts down. She why

 

[B. Diddy]

Which phone shuts down -- the Note20, or the Note8 (or both)? Have you tried different cables? Is the phone actually powering down completely, or is the screen just going to sleep?

 

[Bike Mi Vie]

Which phone shuts down -- the Note20, or the Note8 (or both)? Have you tried different cables? Is the phone actually powering down completely, or is the screen just going to sleep?

The note 8 completely shut down and goes off and begins to show , phone off charging. Like as if something electrical is being tripped. I used the cable that came with the n20.

I gave up and left it alone to charge, both devices separately.
I proceeded to connect the cables one more time and it worked. Then throughout the smart switch process of figuring out which device to take and to send it tripped again.

I think it got confused and just shut off.

 

[B. Diddy]

Does the Note8 get warm during the transfer process? If so, it might be due to a failing battery, and the phone is forcing a shutdown due to the battery being relatively overstressed.

 

[CKwik240]

Are you trying to use smart switch?

 

[Bike Mi Vie]

Yes

 

[Bike Mi Vie]

Does the Note8 get warm during the transfer process? If so, it might be due to a failing battery, and the phone is forcing a shutdown due to the battery being relatively overstressed.

It was as SOON as I plug it in.

 

[CKwik240]

Couldn't say what's going on, but maybe just back up there phone and then restore the data to your new phone. I had no problem using smart switch for my last two upgrades. If guess there is something wrong with one of the phones.

 

[B. Diddy]

Does it happen if you connect the Note8 to a PC via USB and try to transfer data that way? If so, then you're probably right -- something electrical might be shorting due to the data connection.

 

[Bike Mi Vie]

Couldn't say what's going on, but maybe just back up there phone and then restore the data to your new phone. I had no problem using smart switch for my last two upgrades. If guess there is something wrong with one of the phones.

I have an idea.
So as soon as I plug in them together. My note20u tries to charge by receiving power from the n8. But then the note 8 turns off and then the note 20 starts providing power.

Its the hand shake that's causing the mess up

 

[CKwik240]

I have an idea.
So as soon as I plug in them together. My note20u tries to charge by receiving power from the n8. But then the note 8 turns off and then the note 20 starts providing power.

Its the hand shake that's causing the mess up

Interesting. I do recall the first time I used smart switch, the instructions specifically required one of the phones to use the USB-C to type-A adapter. I can't remember which and I don't know for certain of it truly is directional. This is then they were still providing a type-A equipped wall plug. Could be worth a shot to find the old instructions and try a the adapter if you still have one.