Long story short, I used to work at AT&T years ago and know the ins and outs of it....
So here is how I did it...
Went to a corporate store and upgraded the phone as usual, then called up customer service asking to be transfered to the cancellation department. Told them that I want to cancel all my lines, explained how walmart is offereing the phone for $129 and I plan on switching to verizon because of the inconvenicne !
Customer service rep said go back to corporate store and tell them you want to use their "Price Protection Policy" and they should credit me it back.
I said no and said I dont want a run around, either credit me it or I will leave and without hesitation the Rep credited me the $70 back to my account...
Should work for most people as AT&T is desparate right now not to lose any other customers, esp to verizon!
Hope this helps...
So here is how I did it...
Went to a corporate store and upgraded the phone as usual, then called up customer service asking to be transfered to the cancellation department. Told them that I want to cancel all my lines, explained how walmart is offereing the phone for $129 and I plan on switching to verizon because of the inconvenicne !
Customer service rep said go back to corporate store and tell them you want to use their "Price Protection Policy" and they should credit me it back.
I said no and said I dont want a run around, either credit me it or I will leave and without hesitation the Rep credited me the $70 back to my account...
Should work for most people as AT&T is desparate right now not to lose any other customers, esp to verizon!
Hope this helps...
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