Talk about a pain in the a$$ attempting to remove the back battery cover. The sales rep couldn't do it, so I tried and I damn near broke it attempting to remove it. That's my only complaint with the phone so far. Other than that I love it.
Best thing to do is use a corner of a credit card...it was like that with the Incredible as well. Just pry it open with the corner and then slide the card right or left and it'll pop off.
Wow even with the good credit card tip I feel like I am going to break it every time. Its also not simple to reinstall. I have to go around the entire edge snaping each tab fully into place. There must be another trick for this...
Yep its somewhat of a pos feature. Kinda kills my plan to swap out batteries when my three hours of use are up. Take off the cover.... pry off the cover ... twig the battery out and repeat.
Hmm I honestly thing that back cover on the thunderbolt is one of the easiest to remove. Stick your nail on the top opening and pull it towards you, comes off instantly. Unless he was sticking his hands in the wrong places to remove it, lol.