Cracked screen - gutted

[llyamah]

Hi all

I have just noticed a crack in the screen of my phone and I am absolutely gutted. I do not know how it happened - it isn't from being dropped - I think it must have happened in my pocket. Does anyone know whether Samsung would repair this under warranty (I am in the UK).

 

[Jennifer Stough]

Hi all

I have just noticed a crack in the screen of my phone and I am absolutely gutted. I do not know how it happened - it isn't from being dropped - I think it must have happened in my pocket. Does anyone know whether Samsung would repair this under warranty (I am in the UK).

I'm sorry to say that Samsung will most likely see it as user neglect.

Sent from my HTC6435LVW using AC Forums mobile app

 

[llyamah]

That's what I thought.

What are my options in terms of getting it replaced and how much is it likely to cost?

 

[asanatheist]

That's what I thought.

What are my options in terms of getting it replaced and how much is it likely to cost?

Part runs about $40 with shipping ($21+$18 shipping fee) from Etradesupply. I am guessing you are looking at under $150 USD to repair, but more than likely less than that as I said shipping is $18 but a shop would order 10x or more at a time making the screen cost a lot less than buying just one.