I have had mine 13 days and same. Was playing on internet, and thought there was a hair on the upper right side on white, when to brush off, and wouldnt come off. Looked a little harder and there was a hairline fracture looks like a C. Called Samsung, have to give CC # and will look at it, and will take 2 weeks. Then, sprint, no resolution. Bought a Best Buy. Only option, go buy the insurance because is less than 30 days make a claim, get a new one, then drop insurance. Totally disappointed. Owned my EVO for 4 years with no issue!!