Data is on, but can't access the internet

[ehendraw]

Hi all,

I have a weird problem with my Nexus 4. This happened starting this morning... my mobile data is on and I can access Facebook (app). However, this is the only app/internet access that works. Other apps such as Twitter, Gmail, NHL, whatsapp and Google Chrome can't connect online - it keeps saying you do not have internet access.

I've tried restarting the phone and made sure that my wifi is off. On a side note wifi works perfectly fine - when I connect via wifi all the app connected to the internet just fine.

Let me know if someone have an idea on how to fix this! Would be very much appreciated. Thanks!

 

[JohnBB101]

Hello

It sounds like a very specific problem, but try this (I'm running a custom ROM so the steps may be slightly different);

1. Open Settings
2. Hit "More..." under Data Usage
3. Open "Mobile networks" then "Access Point Names"
4. There should be more than one APN, so select one that hasn't been selected
5. Try and see if it works now

Good luck!

 

[vishwa nara]

Oh Dude ,
thank you so much I had same problems. except my opera everything was not connecting on 3G. Now everything is working fine. thanks a lot friend!!

 

[anon(1695938)]

I tried your suggestion, as I also have been having issues connecting via my data network, however when I check the APNs, there is only one listed. Any other recommendations that I might try? I've been having trouble connecting via data for a couple or so months now... :-\

 

[Kasun Sirimanna]

Hi, I'm having a Xperia L and had the same issue. I did everything you guys have mentioned but nothing happened. So I went to my network provider and changed the Sim. They gave a new one. It solved the problem. Thanks guys.

 

[San dro]

Hello

It sounds like a very specific problem, but try this (I'm running a custom ROM so the steps may be slightly different);

1. Open Settings
2. Hit "More..." under Data Usage
3. Open "Mobile networks" then "Access Point Names"
4. There should be more than one APN, so select one that hasn't been selected
5. Try and see if it works now

Good luck!

Just wanted to say thank you. Worked for me, such a frustration to have a so called smartphone without internet ...

 

[AndroidUserOA]

thank you so much. now i can play pokomon go haha

 

[morgan lund]

What if there is only the one APN?

 

[cgebert]

JohnBB101 you are my hero! Tried your suggestion to ehendraw and now my phone works like it should without wifi. WooHoo!

Thank you so much!

 

[Saurabh Mishra4]

Thanks Bro... you saved me from another reinstall of rom

 

[YeonChulie]

Hello

It sounds like a very specific problem, but try this (I'm running a custom ROM so the steps may be slightly different);

1. Open Settings
2. Hit "More..." under Data Usage
3. Open "Mobile networks" then "Access Point Names"
4. There should be more than one APN, so select one that hasn't been selected
5. Try and see if it works now

Good luck!

thanks for this. helps me a lot.

 

[cbwb]

It claims that device provision is not working how do i fix this problem

 

[B. Diddy]

It claims that device provision is not working how do i fix this problem

See response in your other thread: http://forums.androidcentral.com/go...ll-not-connect-google-server.html#post5606306

 

[Ysobel Sandoval]

thank you so much! mine's working now

 

[Kabir R]

Hey thanks a lot...solves my pblm...I followed the instructions as mention above in my Sony Xperia z2 phone n at last did restore default and my Facebook started working using mobile data Internet.

 

[Modiken Silvia Mapeka]

I tried your suggestion, as I also have been having issues connecting via my data network, however when I check the APNs, there is only one listed. Any other recommendations that I might try? I've been having trouble connecting via data for a couple or so months now... :-\

scanning this answer......



Fixes to fix this issue:

1. go to settings ➡ more ➡ mobile networks ➡ APN ➡ select any APN you want

that's it! enjoy!

Hello

It sounds like a very specific problem, but try this (I'm running a custom ROM so the steps may be slightly different);

1. Open Settings
2. Hit "More..." under Data Usage
3. Open "Mobile networks" then "Access Point Names"
4. There should be more than one APN, so select one that hasn't been selected
5. Try and see if it works now

Good luck!

see if he fix this issue from you.

 

[and2017]

Hello

It sounds like a very specific problem, but try this (I'm running a custom ROM so the steps may be slightly different);

1. Open Settings
2. Hit "More..." under Data Usage
3. Open "Mobile networks" then "Access Point Names"
4. There should be more than one APN, so select one that hasn't been selected
5. Try and see if it works now

Good luck!

The suggestion was very apt. The right APN was selected for the BSNL Network and it started working.

 

[cheryl montgomery]

I am using a android phone ON5 Samsung older version Google engine but Samsung internet that doesn't work cannot use internet at all any advice would be extremely appreciated thank you for your service's and time. Cheryl Montgomery
[email removed by moderator]

 

[Payk01]

Hello

It sounds like a very specific problem, but try this (I'm running a custom ROM so the steps may be slightly different);

1. Open Settings
2. Hit "More..." under Data Usage
3. Open "Mobile networks" then "Access Point Names"
4. There should be more than one APN, so select one that hasn't been selected
5. Try and see if it works now

Good luck!

Hi sir, thanks for this. Do you have other solutions? Same problem for me. I tried this today, but did not work for me. Though I tried this also.." turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for thirty seconds, then turn mobile data on."

Please help me, my phone is Oppo F5 and is about 1 month old only.

 

[LexiBraun]

Aha, didn't work. I tried pressing all but the set one but it's still having issues