Data not working all of a sudden

[Tahoedan]

My data will not work in wifi or mobile mode. I have strong wifi and strong 4g signal.

I tried clearing the internet cache and that does not help.
I tried a battery pull and that did not help.

I tried clearing cache in recovery mode and I am not sure if it actually cleared the cache because after selecting the clear cache option I got a dead robot and then it rebooted on its own.

I have a Verizon S4 4.2.2, Rooted with stock ROM.

thanks

 

[wizzrah]

My data will not work in wifi or mobile mode. I have strong wifi and strong 4g signal.

I tried clearing the internet cache and that does not help.
I tried a battery pull and that did not help.

I tried clearing cache in recovery mode and I am not sure if it actually cleared the cache because after selecting the clear cache option I got a dead robot and then it rebooted on its own.

I have a Verizon S4 4.2.2, Rooted with stock ROM.

thanks

Maybe you can try removing and re-inserting the SIM card on the phone. Did this start to happen recently?

 

[dpham00]

Maybe you can try removing and re-inserting the SIM card on the phone. Did this start to happen recently?

If not ask Verizon for a new sim.

dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3

 

[wizzrah]

If not ask Verizon for a new sim.

dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3

Right on. My next guess is that it's something on Verizon's end.

 

[Tahoedan]

Maybe you can try removing and re-inserting the SIM card on the phone. Did this start to happen recently?

i just noticed this this morning. so yes it is very recent.

i tried removing the sim and that did not help.

if it was a verizon issue wouldn't the phone still work on wifi?

 

[wizzrah]

i just noticed this this morning. so yes it is very recent.

i tried removing the sim and that did not help.

if it was a verizon issue wouldn't the phone still work on wifi?

Your ability to connect to the internet would, but calling would not (unless you have WiFi calling).

 

[dpham00]

Your ability to connect to the internet would, but calling would not (unless you have WiFi calling).

Verizon doesn't have wifi calling.

dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3

 

[wizzrah]

Verizon doesn't have wifi calling.

dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3

Oh yeah? What if he has a VoIP app like Viber, huh????

I kid. I know something more now. Thanks.

 

[jstwondrng]

I'm having a similar issue with my phone. After upgrading to Kit Kat, my data has been flaky at best. Places where I'd have great to decent coverage, I have spotty to none now. I could send a text message in a place where I never had an issue and it fails because there is no data available.

I've tried restarting the phone unclicking/clicking the "Mobile Data" icon and I still have issues.

J