Dead Pixel on 3xl

[dov1978]

Hey guys, I've just noticed my 4 month old now has a dead pixel on the very VERY edge of the screen. On the top left corner above the clock, it's literally the last pixel on the display before the black top bezel. It's not life changing but now I've noticed it I can't unsee it and it's started to bug me. Is it worth arranging a return to Google? Would they even do anything about one dead Pixel at the edge of the screen?

 

[J Dubbs]

I'm not sure if it would be worth getting a refurbished phone back over that little pixel problem that most likely would have bigger issues :O

 

[ezdoit]

A little thing like that would drive me nuts too. As J Dubbs said, no guarantee the phone you get will be better than the one you have.

 

[ImTurningViolet]

That would drive me nuts. I've had good luck with refurbs but it depends on if you are ok with getting a refurb.

 

[Rukbat]

If you are (I try to never get a refurb), call them and ask. They have one of the best customer service systems I've ever dealt with, and they'll tell you if they'll replace the phone for a single dead pixel.

 

[dov1978]

Thanks guys. I'll contact them and see what they say. I've been lucky with my 3xl otherwise. Everything has worked perfectly but there's also a few annoying little scratches on the screen which I could also be saying goodbye to if I got a refurb so I can maybe kill 2 birds with one stone here. Thanks again for the advice

 

[ezdoit]

Thanks guys. I'll contact them and see what they say. I've been lucky with my 3xl otherwise. Everything has worked perfectly but there's also a few annoying little scratches on the screen which I could also be saying goodbye to if I got a refurb so I can maybe kill 2 birds with one stone here. Thanks again for the advice

Good luck.