Default Contact Info Reverted for all Contacts

[Android Central Question]

Hello,

We had a user get a new phone and transferred over all their contacts as they are saved with Outlook.

When the transfer completed, all of the contacts defaulted to the original Phone contact information to be displayed and not the Outlook contact that has extra info, like Work details filled out.

Is there any way to change the default for all contacts at once and not just each individually?

 

[B. Diddy]

Welcome to Android Central! Which phones (both previous and new)? What method did you use to transfer the contacts?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Hello,

We had a user get a new phone and transferred over all their contacts as they are saved with Outlook.

When the transfer completed, all of the contacts defaulted to the original Phone contact information to be displayed and not the Outlook contact that has extra info, like Work details filled out.

Is there any way to change the default for all contacts at once and not just each individually?

Which phone ?
In your contact app in it's settings, does it give options like?

Phone contact
Google contact
Out look contact
Sim contact

 

[CoryP100]

Which phone ?
In your contact app in it's settings, does it give options like?

Phone contact
Google contact
Out look contact
Sim contact

Hello,

I created an account to post to my original question above.

But to answer your question, yes it does look like that. And 'Phone' is set to default for all contacts, which doesn't have the extra information in it. But Outlook, Verizon Cloud, and Google shows the information, but since it isn't the default, that information doesn't load when the contact is clicked.

He moved from a Samsung S7 to a Samsung A51, and the contacts are synced through Outlook primarily. But we did an export of the vcf file and reimported it into the new phone because some contacts didn't fully pull over.

 

[mustang7757]

Hello,

I created an account to post to my original question above.

But to answer your question, yes it does look like that. And 'Phone' is set to default for all contacts, which doesn't have the extra information in it. But Outlook, Verizon Cloud, and Google shows the information, but since it isn't the default, that information doesn't load when the contact is clicked.

He moved from a Samsung S7 to a Samsung A51, and the contacts are synced through Outlook primarily. But we did an export of the vcf file and reimported it into the new phone because some contacts didn't fully pull over.

Hi, welcome to AC!

If you set default storage location in settings of contact you should be able select outlook like my screen shot

 

[CoryP100]

Hi, welcome to AC!

If you set default storage location in settings of contact you should be able select outlook like my screen shotView attachment 334106

We are able to set the default storage to Outlook, but that is only going forward for adding new contacts and it doesn't change the 500 or so contacts already there with the data they have

 

[mustang7757]

We are able to set the default storage to Outlook, but that is only going forward for adding new contacts and it doesn't change the 500 or so contacts already there with the data they have

Hmmm..you have sync on for contacts in outlook?

 

[CoryP100]

Hmmm..you have sync on for contacts in outlook?

Yeah, that is correct. And we've tried to turn the sync off and resync as well and seems to have no change and not pull the correct like job and location info.

 

[mustang7757]

Yeah, that is correct. And we've tried to turn the sync off and resync as well and seems to have no change and not pull the correct like job and location info.

I will have to check and play with this later and get back to you on it

 

[CoryP100]

No worries, I appreciate whatever help on it. I attached a pic of one of the contacts. Like, each contact is defaulted to 'phone' which doesn't have the information of the company that the user likes to see because he can have multiple contacts of the same name, but differentiate them by companies due to contract work and other stuff.

And then you see with Outlook and Verizon, it lists it. So we just ultimately didn't want to manually have to switch it with like 500 contacts each.

Mostly just saying this again to help try and explain the issue some or clarify

 

[CoryP100]

I will have to check and play with this later and get back to you on it

No worries, I appreciate whatever help on it. I attached a pic of one of the contacts. Like, each contact is defaulted to 'phone' which doesn't have the information of the company that the user likes to see because he can have multiple contacts of the same name, but differentiate them by companies due to contract work and other stuff.

And then you see with Outlook and Verizon, it lists it. So we just ultimately didn't want to manually have to switch it with like 500 contacts each.

Mostly just saying this again to help try and explain the issue some or clarify

View attachment 334111

 

[mustang7757]

No worries, I appreciate whatever help on it. I attached a pic of one of the contacts. Like, each contact is defaulted to 'phone' which doesn't have the information of the company that the user likes to see because he can have multiple contacts of the same name, but differentiate them by companies due to contract work and other stuff.

And then you see with Outlook and Verizon, it lists it. So we just ultimately didn't want to manually have to switch it with like 500 contacts each.

Mostly just saying this again to help try and explain the issue some or clarify

View attachment 334111

In that screenshot you have device selected , choose your outlook account

 

[CoryP100]

In that screenshot you have device selected , choose your outlook account

I know I do in this screenshot. I can select Outlook. And when I do it works. But every contact defaulted to 'device' after the transfer. Is there a way to select 'Outlook' without doing each contact individually for nearly 500 contacts?

Thank you!

 

[mustang7757]

I know I do in this screenshot. I can select Outlook. And when I do it works. But every contact defaulted to 'device' after the transfer. Is there a way to select 'Outlook' without doing each contact individually for nearly 500 contacts?

Thank you!

You have to check in settings merge , yest it picks up contacts from other account like phone or sim


Check u der duplicate also