Default music player in Note Edge crashes, how can I get it working and stop crashing?

[AC Question]

Default music player in note edge crashes

Hello,
I have samsung note edge, The default music player get crashed. error message is " unfortunately the music player has stop". I did a factory reset, it worked well for few days, but again the same problem.
this happens when i open music app from the menu. Widget is working well, i can play music from the widget, but cannot open the application.

 

[B. Diddy]

Re: Default music player in note edge crashes

Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-14748

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.