Did Staples lie to me?

PensHockey

Well-known member
Jul 21, 2010
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So when I purchased my xoom from Staples with the $100 off coupon they told me that Motorola has no warranty on the Xoom tablets and that I should buy their warranty. I thought that that sounded crazy and looked for anything about it online and found nothing. I contacted Motorola about a speck of dust under the screen and they told me ther is a 1 year warranty on the Xoom.
Has anybody else been told that the Xoom has no warranty from Staples or any other retailer?
 
I read this in the thread about the $100 off and it was talked about. Not sure by who but they did lie to get you to buy their warranty. It could have been something they were told to push to make up for the coupon. When companies sell these extra warranties they are 100% pure profit to the bottom line. Hope moto can fix it for you. Also the sale was not long ago and may fall into the staples return policy.

sent by CyanogenMod X
 
Yeah, they lied to you. I bought one from Staples with that coupon, and was not good anything like that.

Sent from my Xoom using Tapatalk
 
Ya problem is fixed. Motorola shipped my Xoom today should get it tomorrow. I talked about it in the other thread but nobody really knew about it. I was wondering if it was a staples thing to sell more warranties or if it was just the store I went to.
 
I don't see the company saying to do this but a store manager yea he wants the sales. Hope nobody fell for it. Kinda sad they would try this.

Sent from my Xoom using Tapatalk
 
Yep, they lied. My advice is to NEVER trust that sales person and even the whole store any more. The fact they lie like that to get a sale says they lie to get other add on's as well. Like the previous post says, their warranty is 1005 profit and there are probably so many "conditions" that it would be worthless if you tried to make them honor it.:cool:
 
I had these problem with them they pushed reallyhard on the warranty... If they weren't the only place that had them at the time I wouldn't have bought it there.... At the store here they tried scaring me intobuying it. I think that the warranty makes sense the right cost but their price is ridiculous!
 
Ya they told me that Moto had no warranty on the Xoom and that if anything happened I would have to buy a new one. I thought that was insane that Moto would offer no warranty. And sure enough they offer a 1 year warranty. FU Staples. Everybody who bought there warranty because they lied to you should go back and get a refund.
 

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