Difficulty typing through Otterbox - suggested fixes? suggested alternatives?

[draftpeppin]

Just got my GS6 about a month ago. Loving it.

Per my usual practice, I bought an Otterbox Defender. Those have worked great for my last 3 or 4 Androids, protecting from frequent drops. And since I use a wheelchair, I like the belt clip because it's hard to put the phone in my pocket while sitting.

I have been having a hard time typing, swiping, and picking app icons. This has never happened to me with past Otterboxes. If I take the Otterbox off, the screen works just fine.

I contacted Otterbox and they sent me a replacement. Same problem though.

I'm also getting a lot of dust under the screen protector. I'm thinking it's because there is a cutout around the physical home button at the bottom of the screen. Maybe there's a gap between the screen and the protector, and the pushing and releasing is pulling dust in. And maybe that's connected to the poor screen response.

Typing is difficult, and I honestly have to tap an icon on average 3 times before it responds and launches the app.

I'm considering doing the hair dryer trick to melt the glue and remove the screen. But I'm wondering if I should get a certain kind of stick-on screen protector or what. Or if the plastic case of the Otterbox along with the Gorilla Glass makes that unnecessary.

Thanks

 

[PapaGary]

I experienced a similar problem with the OtterBox defender on my Moto X. I finally just popped the glass screen protector out (didn't heat it up) put the case back on and now all is good.

 

[djm1947]

I have a similar setup. What I did was remove the Otterbox builtin plastic screen protector. Just tore it off. Then added a standalone glass screen protector made to use with a case. Let set for at least 24 hours before reinstalling the Defender case. I did this because 6 of my 8 grandchildren, under the age of 8 years, periodically use my phone for games. Works great.

 

[bbtkd]

Ditto, lose the Otterbox screen. You do not need a screen protector with Gorilla Glass, they are just a gimmick, even the thin glass ones. While something might damage the glass protector but leave the Gorilla Glass unscathed - the incident probably would not hurt unprotected Gorilla Glass in the first place. Like putting regular glass in front of bulletproof glass, shooting it, shattering the regular glass but not the bulletproof glass - and then saying the regular glass protected the bulletproof glass. Want to buy elephant insurance too?

 

[mmcclure0453]

I have a similar setup. What I did was remove the Otterbox builtin plastic screen protector. Just tore it off. Then added a standalone glass screen protector made to use with a case. Let set for at least 24 hours before reinstalling the Defender case. I did this because 6 of my 8 grandchildren, under the age of 8 years, periodically use my phone for games. Works great.

Same thing here. Removed Otterbox protector and added a tempered glass protector. No heat needed to remove. Just go slow and make sure you get all the glue off the case. Typing works perfectly now.

May not be a necessity to have the glass protector but I'm not risking scratching my screen.

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