DNA Firmware Update?

[Flawson]

Hey all, first post in the DNA forum. My wife and I (finally) did our upgrade from moto droid x and both got the DNA in March. We both have been having the SIM issue non-stop (at least once a day) for the last two weeks. When I read that this update was coming, I was relieved that they were going to solve it. But now, it is doing the SIM card thing CONSTANTLY, even in the middle of calls (!), at least 10 times a day. I am beyond frustrated b/c this is a very busy week for me, lots of calls to make/receive etc- the one I don't have time for is to sit on the phone with support for an hour. I'm very disappointed in the build quality of this phone, as I am now convinced that it is a hw issue and not fw. Anyway, just wanted to add my 2 cents, I can vouch that for our two phones, the problem has gotten worse since the ota update.

 

[Daniel.Lynch]

Hey all, first post in the DNA forum. My wife and I (finally) did our upgrade from moto droid x and both got the DNA in March. We both have been having the SIM issue non-stop (at least once a day) for the last two weeks. When I read that this update was coming, I was relieved that they were going to solve it. But now, it is doing the SIM card thing CONSTANTLY, even in the middle of calls (!), at least 10 times a day. I am beyond frustrated b/c this is a very busy week for me, lots of calls to make/receive etc- the one I don't have time for is to sit on the phone with support for an hour. I'm very disappointed in the build quality of this phone, as I am now convinced that it is a hw issue and not fw. Anyway, just wanted to add my 2 cents, I can vouch that for our two phones, the problem has gotten worse since the ota update.

Wow, and I thought it was bad. Have you tried removing the SIM card and using rubbing alcohol on the contacts? That helped out a lot when I was having the issue constantly. Also, I'm sure they'l replace your phones, but then you'll probably have refurbs :/

 

[antilles76]

Hey all, first post in the DNA forum. My wife and I (finally) did our upgrade from moto droid x and both got the DNA in March. We both have been having the SIM issue non-stop (at least once a day) for the last two weeks. When I read that this update was coming, I was relieved that they were going to solve it. But now, it is doing the SIM card thing CONSTANTLY, even in the middle of calls (!), at least 10 times a day. I am beyond frustrated b/c this is a very busy week for me, lots of calls to make/receive etc- the one I don't have time for is to sit on the phone with support for an hour. I'm very disappointed in the build quality of this phone, as I am now convinced that it is a hw issue and not fw. Anyway, just wanted to add my 2 cents, I can vouch that for our two phones, the problem has gotten worse since the ota update.

You may want to try a factory reset. Sometimes this is necessary to make sure the update installs correctly.

 

[jec11718]

My wifes DNA had it a few times then I put some scotch tape on the Sim and reinstalled it. No issues yet.... Have not rec'd ota fix yet. My DNA has not had any issues yet. (Fingers X'd).

Sent from my Nexus 7 using Android Central Forums

 

[BIslander]

I didn't have the SIM card issue until after the last update. Hope this one fixes it.

Sent from my HTC6435LVW using Tapatalk 2

 

[Flawson]

Sorry, I was busy all day yesterday. I have removed and replaced it after "blowing it out", but I'll try that as well. Thanks!

 

[Flawson]

Yeah, I've been really trying to avoid that.. but I guess if it persists, I'll bite the bullet. I'm going to try the rubbing alcohol thing first. But geez, you'd think that a $700 retail piece of tech could hold it together for the first couple of months of operation!

 

[cgtyoder]

A Factory Reset should never be necessary for updating your firmware. If it is, there are other bigger problems.

 

[antilles76]

A Factory Reset should never be necessary for updating your firmware. If it is, there are other bigger problems.

The reality is that it is often necessary. The OTA process does not allow for clean installs.

 

[tuxly]

I was browsing through phone today after taking the update and noticed something I haven't before in apps . . . A google settings app that is a green square like google search (blue) and google + (red). Is that new, or was it there before update but I just did not see it? Just curious? On topic, after update, sim card took forever to prepare, but all good since then (so far)!

 

[Jennifer Stough]

I was browsing through phone today after taking the update and noticed something I haven't before in apps . . . A google settings app that is a green square like google search (blue) and google + (red). Is that new, or was it there before update but I just did not see it? Just curious? On topic, after update, sim card took forever to prepare, but all good since then (so far)!

It was there before. I have them disabled so they don't appear in my app drawer.

Sent from my Verizon Droid DNA

 

[revtech]

I'm surprised I haven't seen anything definitive yet, nobody is jumping up and down saying the sim card issue is fixed. . . are some of you still having issues? I've been holding off on buying to see how this turns out.

 

[gbororats]

I received my first sim card error 2 days prior to the update. I have had the phone for 4 months with no problems, and had that first error message. I was excited about the update until i got my 2nd sim card error 5 days after the supposed fix. Needless to say i dont think the fix is working as intended. I wish there would be some sort of audible notification that the sim card had an error. It sits there in my holster dead as a doorknob until i actually pull it out to make a call and have to reboot the phone. Wonder how many calls i have missed because of it.

 

[Daniel.Lynch]

I received my first sim card error 2 days prior to the update. I have had the phone for 4 months with no problems, and had that first error message. I was excited about the update until i got my 2nd sim card error 5 days after the supposed fix. Needless to say i dont think the fix is working as intended. I wish there would be some sort of audible notification that the sim card had an error. It sits there in my holster dead as a doorknob until i actually pull it out to make a call and have to reboot the phone. Wonder how many calls i have missed because of it.

This is a really good idea. This happens to me a lot.

I updated on Wednesday, and I haven't had the SIM issue since, but I'm still waiting because I don't get it more than once or twice every couple weeks.

 

[bellken]

I have the update, and, I just had a SIM card issue error. After the update, it seemed better, but, I don't think it totally fixed the problem

 

[Djnikkofb]

Started having sim issues after this update, garbage. Rooted, s-off, stock rooted.

posted by Droid DNA/ Nexus 10

 

[mtrautma]

SIM card error three times today since update. Already did rubbing alcohal and scotch tape tricks. Previously did a hard reset as well. Seems this update did nothing.

Very sad

Sent from my HTC6435LVW using Android Central Forums

 

[Jennifer Stough]

Seems this update did nothing.

Sent from my HTC6435LVW using Android Central Forums

Oh, it did something. Cause more errors with my WiFi! :what:


Sent from my Verizon Droid DNA

 

[Fraggle79]

Oh, it did something. Cause more errors with my WiFi! :what:

Sent from my Verizon Droid DNA

I used to have WIfi drop once a week at most before update, now...2-3 times a day.

 

[jerrykur]

Mine updated last week. No SIM issue, but I did not have a SIM issue before.