Do I have a bad battery

[DIY Vagabond]

So, without even considering how fast my battery drains I think i have a problem. When I got my phone yesterday I put it on the charger. after using the charger for 8 hours straight I was at only 76 percent charged, The whole time I had a status notification saying to switch to a standard charger to charge faster. I was using the charger that came with the phone.

My battery drain was ridiculously fast, and today I decided to discharge the battery and recharge. So after letting the phone discharge I plugged it in powered off. 4 hours later when I turned it on I was only at 67 percent charged. I've since switched to my tab 4 charger and the message has gone away but from 67 percent its still telling me that I have 2.5 hours to a full charge. I've tried pulling out the battery and replacing it.

So do I have a bad battery or is something else up?

 

[Golfdriver97]

Welcome to the forums. I would contact LG about it. Also with your carrier. You can try a different cable if you have any laying around. This may be a bad battery or a USB port.

 

[DSMpowerhousegroup]

Something isn't right for sure. Have you tried clearing cache and as a last resort factory reset. If that doesn't work take it back and get another one.

Posted via the Android Central App

 

[ffejjj]

So, without even considering how fast my battery drains I think i have a problem. When I got my phone yesterday I put it on the charger. after using the charger for 8 hours straight I was at only 76 percent charged, The whole time I had a status notification saying to switch to a standard charger to charge faster. I was using the charger that came with the phone.

My battery drain was ridiculously fast, and today I decided to discharge the battery and recharge. So after letting the phone discharge I plugged it in powered off. 4 hours later when I turned it on I was only at 67 percent charged. I've since switched to my tab 4 charger and the message has gone away but from 67 percent its still telling me that I have 2.5 hours to a full charge. I've tried pulling out the battery and replacing it.

So do I have a bad battery or is something else up?

Walk, no run back to point of purchase and have them make it right. This is not typical for this phone

 

[erwaso]

If not the battery it's your particular unit. Exchange for sure

Posted via LG H815