Do Not Disturb blocking Alarm from showing on screen

[lavenderspark]

Suddenly my alarm is no longer showing on the screen when it goes off while do not disturb is on. I have to push the power button to access the alarm.

When I look at the notification settings for my clock, many of the options are grayed out and I can't change them. One of those options is the ignore do not disturb and it is in the off position.

How do I fix this? I'm using a Samsung A51 phone running on Android 10

 

[B. Diddy]

Welcome to Android Central! In the Do Not Disturb menu, select Apps, and see what happens if you select Clock as an app that can interrupt.

 

[mustang7757]

In DND select alarm and sounds

 

[mustang7757]

Also long press the alarm clock app >tap info>notification>notification category>each category tap and scroll to bottom see toggle for dnd ignore

 

[lavenderspark]

The alarm option is turned on in the do not disturb sounds, so the alarm does go off, but I can no longer access the screen controls to turn off the alarm. Its a black screen, I have to press the power button to access the alarm screen.

The options in the notification settings are grayed out and I can't figure out why or how to fix it.

 

[mustang7757]

Double check anything on in accessibility settings like use volume/ power buttons to control sounds, check any 3rd party app in settings under device administrator services

 

[lavenderspark]

I seem to have fixed it. I'm not sure how or why it happened. When checking the accessibility options, I started poking around in security options. I discovered that somehow my automatic updates had been turned off. Even though my phone still had been updating every Wednesday just as it had since I got the phone. The last update it showed was from July 2020. I manually updated it and sat through 4 updates and my phone is now using Android 11 and my alarm/do not disturb options are no longer grayed out. This morning my alarm worked just as it should. I have no idea what my phone has been doing if it hasn't been updating, but it's all updated now. Thanks for your help!

 

[mustang7757]

I seem to have fixed it. I'm not sure how or why it happened. When checking the accessibility options, I started poking around in security options. I discovered that somehow my automatic updates had been turned off. Even though my phone still had been updating every Wednesday just as it had since I got the phone. The last update it showed was from July 2020. I manually updated it and sat through 4 updates and my phone is now using Android 11 and my alarm/do not disturb options are no longer grayed out. This morning my alarm worked just as it should. I have no idea what my phone has been doing if it hasn't been updating, but it's all updated now. Thanks for your help!

Thats great Your welcome!