Does Android Pay work with the Samsung Galaxy S5?

[AC Question]

Does Android Pay work with the Samsung galaxy s5

AT&T Phone

 

[B. Diddy]

Re: Does Android Pay work with the Samsung galaxy s5

Welcome to Android Central! Android Pay should work with all Android phones running 4.4 or higher.

 

[Saulfarms]

When I installed the Android Pay app on my Galaxy S5 I got to the point where I got an error message. It reads as follows: Android Pay cannot be used. Google is unable to verify that your device or the software running on it is Android compatible. I have NFC turned on. My phone runs KitKat 4.4.2. I have not rooted my phone. Any suggestions as to how I can get my phone to accept Android Pay?

 

[ironass]

When I installed the Android Pay app on my Galaxy S5 I got to the point where I got an error message. It reads as follows: Android Pay cannot be used. Google is unable to verify that your device or the software running on it is Android compatible. I have NFC turned on. My phone runs KitKat 4.4.2. I have not rooted my phone. Any suggestions as to how I can get my phone to accept Android Pay?

Hello and welcome to Android Central Saulfarms!

Thank you for your post.

There are currently 41 different models of the Samsung Galaxy S5 and over 3,000 different stock Samsung firmware versions, worldwide, covering 6 different Android platforms, Android 4.4.2, Android 4.4.4, Android 5.0, Android 5.0.1, Android 5.0.2 and Android 5.1.1. Not all issues will affect all models or firmware releases and your answers to the following questions will help in the forum's answers to your specific query.

#1. Could you post your Model number and Android version...

To locate these, go to...

Settings > More > About device > Model number and Android version

This will give you the model of Samsung Galaxy S5 that you have and which Android version you are on.


#2. Your current Firmware, (not just Baseband), version .

To locate your current firmware version, go to the stock, Samsung, dial pad and type in...

*#1234#

This will give you your, "Version", details in full, usually 3 lines of information, AP: CP: CSC:, which may all be relevant.

*** If code *#1234# has been disabled on your firmware, you can download and install, free from the Play Store, Phone Info Samsung and it will give you, under Firmware... PDA, CSC and Baseband, versions as well as your Product code under the CSC CODE heading.


#3. Also helpful would be your carrier, (service provider), location, (UK, India, Russia, USA, etc: ), and if your phone is rooted or not and running a custom ROM, (give details).


Thanks. The above helps us to help you and hopefully someone will be able to reply to you shortly.


For more information, see, 41 Galaxy S5 models - Dummies Guide

(TIP If you are a poster it is always a good idea to mention your model number and firmware version in case this has a bearing on your problem.)