Don't buy cellphones or tablets if...

[1812dave]

A factory reset isn't a solve-it-all salve to every issue. I mean I'm glad it fixed your lag issue and whatnot, but I did a factory reset and a hard reset, and I'm still getting problems with stuff like 'system ui' freezing sporadically.

I mean, people post on forums to see if anyone is experiencing a similar issue, if there are resolutions, etc. I'm sure I come off as ranty, but it's just frustrating when none of the CS reps knows what's going on, and my only option is to send it away for a month--which I'm reluctant to do since it works fine 85% of the time

I never said a reset fixes everything.
Reps solve very few of my issues with tech items.


Sent from my Nexus 7 using Android Central Forums

 

[ChromeJob]

This topic needs a reset.

 

[mike_mck2]

I totally agree. I especially if you come from a Windows background, and stuff like reboots and resets just come with the territory.

Sent from my Nexus 7 using Tapatalk 2

 

[swyost]

You expect to never need to do a reset. IOW don't act as if its something only needed on your device and therefore you must be unlucky and/or dumb to have bought a [insert device name here]. If needed, do the reset and move on with life. (This has been a PSA)
Sent from my Nexus 7 using Android Central Forums

I guess Google has succeeded in its goal to capture market without committing to quality if anyone really believes this. While it is true that any device with any OS can crash that should be the exception, not expectation. Reality is that IOS and even WP devices run generally crash free. Too many people accept (and even expect) Android crashes. It is not acceptable and speaks of a lack of commitment to quality on the part of the OS producer and hardware partners. BTW, even Blackberry disciples who will give RIM a pass on almost everything give them heat about the need to do "battery pulls." The only company that seems to get a pass, and for whom people will make excuses, is Google. Sorry but the smiley faces and lava lamps really do not mean that they are different from any other company. Anyone who accepts crashes and resets as a reality with which you just need to live is giving Google a get of jail free card, instead of forcing them to release a stable and bug neutral OS....

 

[swyost]

I've been in IT for 30 years, working on just about every OS and platforms from mainframes to minis to desktops to mobile.

My mantra has always been "reboot and reboot often". Its never let me down.



Rootbrain

I am glad you have never been my IT person. That mantra stopped being reality for any robust OS a decade ago. The last one where I accepted that was XP (through SP 1)....