Question Doogee N50 Pro and Semi-Reboots

[jtv1]

I purchased this Android Ver13 device just last week, expecting it to be more robust than my last phone.
My last phone only had 7% of storage space of 128GB on my older device, I kept having to turn off the WiFi connector to get a connection and the fingerprint began to start failing before this phone reached a year old, so I got refunded back from Amazon, in place of this Doogee N50 Pro.

The Doogee N50 Pro Android Ver13 which has 256GB of storage space with 8GB of RAM + 8GB Virtual RAM, which I hoped would be robust enough to contain the 313 apps that I use for personal, spiritual and my business activities and for the last three days the phone stops working which at first just started with a message that my "System UI isn't responding", while stopping me from continuing what I was doing.

For the last three days, it feels quite hot, though nothing is saying that it is overheating.
It has also been acting like its rebooting, but never fully restarting, but shuts down anything am in. It has done this for the past 3 days and I have to keep entering my PIN.
Sometimes the fingerprint recognition doesn't work when opening this phone, which has already been logged in where I should not have to use the PIN, but its the only way to open it.

I registered the phone with the company, but their claim to offer support is false, as all the support page gives are reviews of other users, which I think is also false, because there is no indication of a form asking question to offer help.

I also got the same phone for my girlfriend with less than half the apps that I have, who does not utilise them as I do and she is having odd problems to.

I have installed on my device AIDA64 from which I have sent to myself a report of my phone.
If anyone can help me with these issues, the report is available if needed, but I am hoping that someone may be able to guide or help and instruct me to what I could do, please

 

[methodman89]

Can you return them?
For the Amazon price, you could have a refurbished like new Galaxy S10, or S9+, or a few others which are more reliable than a dukee, er, doogee
Good luck

 

[B. Diddy]

Phone brands like Doogee, Ulefone, and Blackview are only a step or two above the generic no-name/off-brand Android phones you might find on terrible sites like Wish and AliExpress. I would not expect their quality control to be very good, so hardware and/or software glitches will be more common. As you've already experienced, support will also be poor to nonexistent. I agree with methodman89 -- see if you can return it.

 

[FarmerB0b]

My Doogee S61 Pro has been great for over 2 years.

 

[jtv1]

So sorry I didn't get back to your replies sooner.
Thank you for your info on this device.
Yes, it's very glitchy, to the point where I just installed the app for this website and as I tried to open the app, it shuts down the phone.
It's been doing that to the last few apps I've tried to install and support 'IS' in capital 'is' is dismissal to say the least.

 

[B. Diddy]

In case some 3rd party app is causing problems, see if they persist in Safe Mode: https://www.hardreset.info/devices/doogee/doogee-n50-pro/safe-mode/

It would also be interesting to see if the specs that Doogee claims are real -- it's common for cheapo knockoff phones to lie about their specs. Try installing Device Info HW and see what it says about RAM and internal storage.

 

[jtv1]

My Doogee S61 Pro has been great for over 2 years.

That might be, but it's not the N50Pro

The reason I got it, was because I need the internal storage space for the apps I use for both personal and work and it made me believe that it would be durable.
The amount of apps I have running, often burns my battery out.

The expandable RAM was also I catching and the fact that I can still have my library of Roots Reggae and Lovers Rock, Ska Soul and the likes from my memory SD, meant I didn't have to share my music with the storage space I need for my necessary apps and I don't need in my possession two different phones.

The irony is, the top brands don't offer hardware that gives me the storage space where I can keep my personal and work in a section and my pleasure for my music in another.
It seems am forced to bang them altogether which I can't be risking losing my music and my peace of mind.

Ironically, I am in the Telecom Industry, network engineering is my subject and am currently teaching at BTEC L2/3

I use every conceivable app necessary, from shopping, delivery and banking, to HMRC, with Driving to Passport issues.
Bus Time, train, driving plane.
Say, 250 apps at the moment, and I can't get to use them, because this phone shuts down with quite a few, which my Blackview 128GB, 8GB RAM didn't do.

There are times when the phone gets so gittary and unstable that the phone looks like someone else is looking for something on my phone and they need it more than me.

I would like to know, why should I have to turn off any WiFi connection that I make on my device, to limit myself to a Cellular connection.
Isn't the availability of enabling access to WiFI connection, suppose to enhance telecommunications, not debleat it.
That's not how WiFi is supposed to work

So really, am now getting more for less, in every meaning of the sense other than the price.