Because I'm sick of Verizon, HTC, and Motorola just throwing their flawed products out there without testing knowing the public will buy them because they're new. If I can help one person from being burned (like me) then I'm glad.
Its not about VZW or Motorola. This is an industry wide issue. My last phone was a BB Tour. It was ridiculously buggy when it came out. I suffered through multiple software fixes, exchanges, etc. They finally got it right after about 6 months. I had the similar issues in the early days of the Treo, Kyocera 7135 (which was a really neat PALM OS smartphone). And, basically, no OEM has been immune to these kind of quality control problems. Hell, iPhone had the infamous death grip issue and Apple has about as rock solid a rep for hardware as you can get. For whatever the reason, phones are getting rushed to the market with poor QC.
VZW's phone lineup is just as vulnerable as every other company and, sadly, it rarely pays to be an early adopter because the first months of any new smartphone typically bring growing pains.
As to the bogo deal, this has nothing to do with Motorola not making a desirable product. The reality is that VZW makes far, far, far more with contracts than they do by selling phones. If they can hook two contracts in a BOGO deal, then they have really made out well.
FWIW, I've had every manner of smartphone that exists since the days of the Palm OS and B and W crackberrys. In my experience, the most durable over time are made by Moto, Apple, and RIM. My luck with HTC products has been poor.
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