I've had this problem for a few weeks now, I'm hoping to find a fix for it here.
I've had my Incredible for a little over a year now, but this problem just started within the last few weeks.
My Incredible can't send or receive picture messages.
When I try to send a picture message, I get a notification saying "Unable to send message. Generic network failure". After a few notifications like that, it says "Unable to send message after multiple attempts" or something like that. Then when somebody sends me a picture message, I get an option to either "Download" or "Discard" the message, and when I try to download, it says "Message not downloaded. Unknown error"
This started a few weeks ago when my Incredible kept shutting off and restarting by itself, until finally, it shut off, then when it turned back on, set all of the display back i=to it's defaults. Default background picture, no apps or widgets. I still had all of my apps, pictures, videos, and sounds. But all of my contacts were deleted, as well as my ringtones.
I got all my contacts and everything back, but I still cant send or receive pictures messages, which I would really like to do.
When I brought it to a Verizon store recently, and described my problems, I was given a new battery, and I put in the new battery, and it still won't send or receive messages.
ANY help, suggestions, fixes, or anything is much appreciated.
Thank you.
I've had my Incredible for a little over a year now, but this problem just started within the last few weeks.
My Incredible can't send or receive picture messages.
When I try to send a picture message, I get a notification saying "Unable to send message. Generic network failure". After a few notifications like that, it says "Unable to send message after multiple attempts" or something like that. Then when somebody sends me a picture message, I get an option to either "Download" or "Discard" the message, and when I try to download, it says "Message not downloaded. Unknown error"
This started a few weeks ago when my Incredible kept shutting off and restarting by itself, until finally, it shut off, then when it turned back on, set all of the display back i=to it's defaults. Default background picture, no apps or widgets. I still had all of my apps, pictures, videos, and sounds. But all of my contacts were deleted, as well as my ringtones.
I got all my contacts and everything back, but I still cant send or receive pictures messages, which I would really like to do.
When I brought it to a Verizon store recently, and described my problems, I was given a new battery, and I put in the new battery, and it still won't send or receive messages.
ANY help, suggestions, fixes, or anything is much appreciated.
Thank you.
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