Ah crap, The 5.1 update can't make the phone any worse then what it is now. At least that's the way it is with mine. Can't use AC at all, phone disconnects. So it's turned off completely. Have to use a network extender now, 1X dBm without extender -120!!!! Never had to use extender with Samsung. Okay, enough complaining. All ya get from Verizon is.......we'll start a ticket to fix.......1 day later.....ticket closed cause "they" can't find anything wrong.
Remember I told you about the issues with AC and Network Extenders the other day? And that they said I should leave AC off until they push the update to fix the issue? I decided to check in with Verizon since I haven't heard about any update for either the Network Extender or the phones. I was told that they have no information on an update for either, and nothing is planned. So essentially they lied to me to get me off the phone. At least they credited my account for the overages incurred due to the bug, but apparently they have no plans to fix it either.
I also asked about WiFi calling on Verizon, since that would mean I could lose the NEs and use WiFi calling while at home, which is where the problem is. I was told (I'm starting to see a pattern here) that they had no information on it, only that it's being talked about it. A web search only brought up the comments by Verizon's asshat in charge Frank Shammo saying that WiFi calling was unessecary because of how great their network is and that anyone who leaves due to placing cost efficiency before "quality" is a customer they don't want to keep. I swear that arrogance is going to be Verizon's downfall.
And something else I've wondered, does anyone else notice that we never hear from Verizon's CEO anymore, but everything seems to come from Frank Shammo, the CFO? He's the chief financial officer, so why are we hearing about their strategy from him? He should only be talking about financial matters, not their technology plans. When Lowell McAdam was CEO, he was the only voice we heard out of Verizon, now we have Daniel Mead as Verizon's CEO and I can't recall every hearing him speak publicly, other than when he was given the job. Does anyone else think maybe that looks bad for Verizon going forward?