earphone problems

[jens Van Keer]

Since saturday i've got problem with my earphones on my m8, in the right earphone i hear nothing and in my left i hear the music, i've tried with 2 different earphones an both the same problem, i've already did quick restart and it didn't helped a thin, is the issue then the jackal?, or an soft/hardware issue, i've got my m8 since october 2014

Posted via the Android Central App

 

[SpookDroid]

Must be the connector Maybe the Right contact led became loose. If you have BT earphones, do those work with audio on both sides? If so, then it's definitely the connector.

 

[jens Van Keer]

Can i fix it my own or is that to risky?, could this fall under guarantee?, and i've got none bt headset to test it

Posted via the Android Central App

 

[SpookDroid]

Any self-attempted repair would be risky since it involves opening your phone, but the audio jack, I'd say, is one of the least-risky items to repair, I guess. If your phone is still under warranty, yes, they should cover it unless it's fairly visible that you tampered with it or something.

 

[mfreeland]

The jack would be a fully enclosed component jack soldered directly to a pc board, making it almost impossible to repair, and would probably need replacing. I'm an audio engineer, and I wouldn't do it...

 

[SpookDroid]

Yup, it's enclosed and sharing connectors with the microUSB port and microphone. So yeah, risky.
https://www.ifixit.com/Teardown/HTC+One+(M8)+Teardown/23615#s61154

 

[jens Van Keer]

Thanks guys, i'll be playing save and just go check the store where i bought it with al the guarantee papers and see what they can do, and i just used the input for the jack of the earphones

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[jens Van Keer]

So, i just asked it in th live chat, the guy said it was an issue with the hardware and they can fix it under guarantee if i didn't broke it on purpose or when falling down or water inside the jack, so i hope they fixe this under the guarantee

Posted via the Android Central App

 

[SpookDroid]

Hope you get your device back soon and working

 

[jens Van Keer]

Got my phone back today and working fine, like os should be and no extra costs it was under full guarantee

Posted via the Android Central App