One of the first things I noticed on my new Moto X was the ear accent piece did stick out a bit further than the speaker grill accent piece. Two days after I got the phone and before I could figure out if it bothered me the ear accent piece fell out, and while I did try to push it back in, it just was not going to happen. I called Motorola Support and they sent me a pin to order a new phone from MotoMaker and I sent the old one back. The new Moto X ear and speaker accent pieces are sticking out the same distance.