Email sync randomly not working

[agula001]

I have all my settings set up however randomly
my email sync will stop working or just not pull
anything.

I send test emails and wait for it to sync still
nothing. anyone else experiencing this or know
of a way to fix the issue?

 

[Cyber Warrior]

How's your connection... have you tried testing it over wifi?
One thing you can try is re-setting the email app.. Go to.. Applications.. Manage Applications.. All.. Gmail.. and clear the cache and data.

 

[AirlinerDudeB6]

I have all my settings set up however randomly
my email sync will stop working or just not pull
anything.

I send test emails and wait for it to sync still
nothing. anyone else experiencing this or know
of a way to fix the issue?

Glad it wasn't just me...I was going crazy! I was checking my exchange settings a million times and trying to log into OWA to see if it was a server issue...but everything was fine.

I was having this issue yesterday afternoon for a few hours. It would show syncing but not pull anything. I did notice that it was getting a "socket timeout" error under the activesync menu.

Of course, like all things with the bolt, it ramdomly started working fine again later in the evening...fingers crossed!

 

[agula001]

How's your connection... have you tried testing it over wifi?
One thing you can try is re-setting the email app.. Go to.. Applications.. Manage Applications.. All.. Gmail.. and clear the cache and data.

@cyber warrior - no i didn't check over wifi I didn't even think to try it that way.
the next time this happens I'll try that. this is the 2nd instance this has
happened to me.

I did end up deleting/adding back my 2 email accts as well as restart.
- I finally ended up turning on "sync when opened" for one of my accts and
it suddenly started working again.

@airliner - gotcha, in the afternoon is when I experienced my issue as well.
I wonder if yours was diff because you were using exchange?

- glad your starting working...."after awhile" lol.

if this continues, this can definitely be a pain. having to constantly "make sure"
that the sync is working, sending test emails can be very cumbersome.

 

[agula001]

UPDATE:

seems that the auto-sync is not working again. I had to
manually update in order to get my emails in :/

 

[yodatom10]

UPDATE:

seems that the auto-sync is not working again. I had to
manually update in order to get my emails in :/

Have u tried delete the email account I have 5 email accounts on my with all different company's and never had any issues.

 

[AirlinerDudeB6]

UPDATE:

seems that the auto-sync is not working again. I had to
manually update in order to get my emails in :/

Same here!

Sycn was working flawless since 4am this morning and then right after noon ET it started not syncing. Again getting the "socket timeout" error in activesync menu. I even started to notice right around 11am that the "syncing" was starting to take longer and longer each time. I have mine set to a 5 min update schedule.

This blows! Thats the ONE thing I miss about my BB Storm...flawless email system... (the ONE and ONLY thing lol)

Keep me posted if yours works again.

 

[agula001]

Have u tried delete the email account I have 5 email accounts on my with all different company's and never had any issues.

yeah i've deleted all accts. clear data/cache still nothing.
- i'm still able to get email by manually syncing, but not auto.

Same here!

Sycn was working flawless since 4am this morning and then right after noon ET it started not syncing. Again getting the "socket timeout" error in activesync menu. I even started to notice right around 11am that the "syncing" was starting to take longer and longer each time. I have mine set to a 5 min update schedule.

This blows! Thats the ONE thing I miss about my BB Storm...flawless email system... (the ONE and ONLY thing lol)

Keep me posted if yours works again.

I just got it to work a little bit ago, but it seems to have stopped working again.

 

[AirlinerDudeB6]

I just got it to work a little bit ago, but it seems to have stopped working again.

Mine was on and off all afternoon yesterday. It would show the sycn icon and dissapear, however under activesync menu it would show "socket timeout error".

Also, I noticed later in the evening I was getting "Synchronization is experiencing problems".

Not cool HTC!

So far this morning, it is working as it should...

 

[sfm1017]

I can only get mine to work once a day. Otherwise I either get "socket timeout error" or "cannot connect to server". Pretty much have given up on the Thunderbolt for email and calendar. Other than this issue, it is a great phone.

 

[AirlinerDudeB6]

I can only get mine to work once a day. Otherwise I either get "socket timeout error" or "cannot connect to server". Pretty much have given up on the Thunderbolt for email and calendar. Other than this issue, it is a great phone.

I agree, this is the only real issue I have ever had with my bolt...however, for me email is a HUGE reason I even have a smartphone to begin with.

I too get the "socket timeout error" and "cannot connect to server"...I am glad its just not me. I have been going crazy

 

[agula001]

I think I figured out my issue yesterday.

my sync seems to be working right now but i'm going to
be monitoring it through out today.

do any of you have autostarts?
- i found that my autostarts program had disabled the
both mail events from the "after startup" drop down box.

I enabled both of the mail events and all seems to be
well right now.

i'll update later on how syncing went today.

 

[sfm1017]

I think I figured out my issue yesterday.

my sync seems to be working right now but i'm going to
be monitoring it through out today.

do any of you have autostarts?
- i found that my autostarts program had disabled the
both mail events from the "after startup" drop down box.

I enabled both of the mail events and all seems to be
well right now.



i'll update later on how syncing went today.

Do you mean auto sync or something else?

 

[agula001]

Do you mean auto sync or something else?

something else. I had installed autostarts, which I use to disable apps from starting on boot.

within those settings my mail events had both been disabled. so I enabled them.


so far it looks like that was my issue as my sync is working as it should be.
I wonder what the cause is of your sync issues?