Email

[markwilliamfox]

For a while now I have been unable to send emails, it just comes up "failed". I have been to "3" and they say it's a Samsung problem. I went into a customer service shop for samsung and explained the situation but apart from saying that it may need a software update the guy seemed more concerned that it was nearly home time, yawning and saying ah it's nearly 4 o'clock... ****! Anybody else had the email failure problem?

 

[B. Diddy]

Welcome back! Which email app are you using, the stock Email? Which email provider? Have you tried removing that email account, then adding it back again?

 

[markwilliamfox]

Hi , yes I'm using the stock email app. I'm on hotmail and I've tried deleting it and re - installing it. I am able to send emails on computer etc so it must be an issue with my phone.

 

[B. Diddy]

Are you using the POP3 or IMAP server for Hotmail? Use IMAP if possible: Set up an email app with Outlook.com - Outlook.com Help

 

[markwilliamfox]

I'm not too clever with all this so here's a screenshot

 

[markwilliamfox]

I've been messing about with the app and it now seems to be working..... weird! Thanks for your help.

 

[B. Diddy]

Well, glad it works now! In case the issue crops up again, the Outgoing Server settings are the important settings to look at, if the problem is with sending emails.

 

[markwilliamfox]

Nice one, thanks