Error "-24" and now Google Play Store vanished

[Martin5005]

As a new iPhone to Android user, I'm not happy right now. I'm having my second problem with this error, which started two weeks ago. The first time, I did a factory reset, and while that fixed the problem, it was aggravation to get my phone (Galaxy S5) back to the way I wanted it. I got the error again yesterday while trying to download an App, which I had previously tried to download and got the message "Insufficient Storage", which was not the case because I still have 7GB open. So, I got this info this morning on YouTube............Go into your applications tab, and clear the cache and data in the Google services framework application, and uninstall updates and clear the data on the play store application, as well. After doing this, my Google Play Store has completely vanished. It said it was going to "Restore To Factory Version", but it's not in my App Drawer. I haver a feeling this has everything to do with KitKat. Is there a way to go back to Jelly Bean, which I've never had any trouble with on my Galaxy Tab 3?

 

[Golfdriver97]

The S5 can't go to Jelly Bean as there is no Jelly Bean OS for that device. What you did, to my knowledge, shouldn't have deleted the Play Store, but I am not doubting you that it is gone.

As of right now, you have a few options:

1. You can try sideloading the Play Store .apk to your device.

2. You can try to reflash a stock ROM using your PC and Odin.

3. You can call either your carrier or Samsung and see what they might be able to do.

 

[SpookDroid]

Are you using the stock launcher? This usually gave me problems with 'vanishing' apps on the S4. To know for sure if the app is really gone (which, unless you're rooted, really CAN'T be uninstalled) is go into the Google app (or even the S-Finder if you wish, but I prefer Google Now), type "Play" but don't hit the search button and a list with Play apps should come up, just select Play there.

 

[slackerjack]

Kinda sounds Like you disabled the Play store. Go into applications and tab over to the disabled/turned off tab and see if it shows up on that list.

Posted via Android Central App

 

[SpookDroid]

Kinda sounds Like you disabled the Play store. Go into applications and tab over to the disabled/turned off tab and see if it shows up on that list.

Posted via Android Central App

I don't think this app can be disabled... can it?

 

[Martin5005]

Typed "Play" in S-Finder and all the Google Apps come up, but not the Google Play Store. And yes, I'm using TouchWiz.

 

[Martin5005]

No Disabled/Turned Off tab on the Galaxy S5 in Applications Manager.

 

[SpookDroid]

Typed "Play" in S-Finder and all the Google Apps come up, but not the Google Play Store. And yes, I'm using TouchWiz.

Have you tried it in the Google app (Google Now)? Maybe if TouchWiz is somehow 'hiding' the app, it won't show up in S-Finder.

I'm really baffled since this is a 'system' app...

 

[slackerjack]

Uh..sure there is...unless your using some forked ROM.

Posted via Android Central App

 

[slackerjack]

I don't think this app can be disabled... can it?

Looks like it...

Posted via Android Central App

 

[TimmyTwo2]

Have you tried seeing if you have apps hidden in the app drawer? Click the ... then it's here. Or even the disabled apps hidden.

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